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Title

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Linux Support Specialist

Description

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We are looking for a dedicated and experienced Linux Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintaining Linux-based systems within our organization. You will play a crucial role in ensuring the stability, security, and efficiency of our Linux infrastructure, working closely with other IT professionals to deliver high-quality support and solutions. As a Linux Support Specialist, you will be expected to have a deep understanding of Linux operating systems, including various distributions such as Ubuntu, CentOS, Debian, and Red Hat. Your responsibilities will include installing, configuring, and maintaining Linux servers, managing user accounts, permissions, and access controls, and ensuring system security through regular updates and patches. You will also be responsible for monitoring system performance, identifying potential issues, and proactively addressing them to minimize downtime and disruptions. Your role will involve collaborating with other IT teams to implement new technologies, optimize existing systems, and provide technical guidance and training to junior staff members. The successful candidate will possess excellent problem-solving skills, strong communication abilities, and a passion for technology and continuous learning. You should be comfortable working independently as well as part of a team, and able to manage multiple tasks and priorities effectively. In addition to technical expertise, you will be expected to maintain accurate documentation of system configurations, procedures, and troubleshooting steps. You will also participate in regular team meetings, contribute to strategic planning, and assist in the development and implementation of IT policies and best practices. We offer a supportive and collaborative work environment, opportunities for professional growth and development, and competitive compensation and benefits packages. If you are passionate about Linux systems and committed to providing exceptional technical support, we encourage you to apply and become a valuable member of our team. Your role will be critical in ensuring our organization's IT infrastructure remains robust, secure, and efficient, enabling us to achieve our business objectives and deliver outstanding service to our clients and stakeholders. Join us and contribute your expertise to a team dedicated to excellence and innovation in technology.

Responsibilities

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  • Install, configure, and maintain Linux servers and systems.
  • Provide technical support and troubleshooting for Linux-related issues.
  • Monitor system performance and proactively address potential problems.
  • Manage user accounts, permissions, and access controls.
  • Ensure system security through regular updates, patches, and audits.
  • Collaborate with IT teams to implement new technologies and optimize existing systems.
  • Maintain accurate documentation of system configurations and procedures.
  • Provide technical guidance and training to junior IT staff.

Requirements

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  • Proven experience as a Linux Support Specialist or similar role.
  • Strong knowledge of Linux operating systems and distributions (Ubuntu, CentOS, Debian, Red Hat).
  • Experience with system administration, networking, and security practices.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and collaboratively within a team.
  • Relevant certifications such as Linux Professional Institute Certification (LPIC) or Red Hat Certified System Administrator (RHCSA) preferred.
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.

Potential interview questions

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  • Can you describe your experience with different Linux distributions?
  • How do you approach troubleshooting a Linux system issue?
  • What tools do you use to monitor Linux system performance?
  • Can you explain your experience with Linux security practices and patch management?
  • Describe a challenging Linux-related issue you resolved and the steps you took.