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Title

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Lead Data Issue Program Manager

Description

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We are looking for a highly skilled and experienced Lead Data Issue Program Manager to join our dynamic team. In this role, you will be responsible for overseeing and managing the resolution of data issues across various projects and departments. You will work closely with data analysts, engineers, and other stakeholders to identify, prioritize, and resolve data-related problems. Your primary goal will be to ensure the accuracy, consistency, and reliability of our data, which is critical for informed decision-making and strategic planning. You will also be responsible for developing and implementing data governance policies and procedures, as well as providing training and support to team members on best practices for data management. The ideal candidate will have a strong background in data management, excellent problem-solving skills, and the ability to lead and motivate a team. You should be detail-oriented, with a keen eye for identifying data discrepancies and a proactive approach to resolving them. Additionally, you should have excellent communication and interpersonal skills, as you will be working with various stakeholders across the organization. If you are passionate about data and have a proven track record of successfully managing data issue resolution programs, we would love to hear from you.

Responsibilities

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  • Oversee and manage the resolution of data issues across various projects and departments.
  • Work closely with data analysts, engineers, and other stakeholders to identify, prioritize, and resolve data-related problems.
  • Ensure the accuracy, consistency, and reliability of data for informed decision-making and strategic planning.
  • Develop and implement data governance policies and procedures.
  • Provide training and support to team members on best practices for data management.
  • Monitor and report on the status of data issues and resolution efforts.
  • Collaborate with cross-functional teams to ensure data integrity and quality.
  • Conduct root cause analysis to identify the source of data issues and implement corrective actions.
  • Establish and maintain data quality metrics and KPIs.
  • Lead and motivate a team of data professionals to achieve program goals.
  • Communicate effectively with stakeholders to ensure alignment on data management objectives.
  • Stay up-to-date with industry trends and best practices in data management.
  • Develop and maintain documentation related to data issue resolution processes.
  • Coordinate with IT and other departments to implement data management tools and technologies.
  • Ensure compliance with data privacy and security regulations.

Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in data management or a related role.
  • Proven track record of successfully managing data issue resolution programs.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Experience with data governance and data quality management.
  • Proficiency in data management tools and technologies.
  • Knowledge of data privacy and security regulations.
  • Strong analytical and critical thinking skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Experience with root cause analysis and corrective action implementation.
  • Strong project management skills.
  • Ability to collaborate with cross-functional teams.
  • Proactive approach to identifying and resolving data issues.

Potential interview questions

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  • Can you describe your experience with data issue resolution programs?
  • How do you prioritize data issues when multiple problems arise simultaneously?
  • What strategies do you use to ensure data accuracy and consistency?
  • Can you provide an example of a data issue you resolved and the steps you took?
  • How do you stay up-to-date with industry trends and best practices in data management?
  • What tools and technologies have you used for data management?
  • How do you ensure compliance with data privacy and security regulations?
  • Can you describe a time when you had to lead a team to achieve a data management goal?
  • What is your approach to developing and implementing data governance policies?
  • How do you communicate data issues and resolutions to stakeholders?