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Title
Text copied to clipboard!Laundry Supervisor
Description
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We are looking for a dedicated and experienced Laundry Supervisor to manage and oversee the daily operations of our laundry facility. The ideal candidate will have a strong background in laundry services, excellent organizational skills, and the ability to lead a team effectively. As a Laundry Supervisor, you will be responsible for ensuring that all laundry processes are carried out efficiently and to the highest standards of cleanliness and hygiene. You will manage a team of laundry attendants, coordinate with other departments, and ensure that all equipment is maintained and functioning properly. Your role will also involve monitoring inventory levels, ordering supplies, and implementing cost-saving measures without compromising on quality. You will be expected to train new staff, conduct performance evaluations, and address any issues that may arise in the laundry operations. The successful candidate will have a keen eye for detail, strong problem-solving skills, and the ability to work under pressure. You will also be responsible for maintaining compliance with all health and safety regulations and company policies. If you have a passion for maintaining high standards and a commitment to excellence, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Supervise daily laundry operations and staff.
- Ensure all laundry processes meet quality and hygiene standards.
- Coordinate with other departments to meet laundry needs.
- Monitor and maintain inventory levels of laundry supplies.
- Order supplies and manage budget effectively.
- Train new staff and conduct performance evaluations.
- Address and resolve any issues in laundry operations.
- Maintain and ensure proper functioning of laundry equipment.
- Implement cost-saving measures without compromising quality.
- Ensure compliance with health and safety regulations.
- Develop and update laundry procedures and protocols.
- Monitor and report on laundry performance metrics.
- Handle customer complaints and feedback professionally.
- Schedule and manage staff shifts and workloads.
- Conduct regular inspections of laundry facilities.
- Maintain accurate records of laundry operations.
- Collaborate with management to improve services.
- Ensure timely delivery of clean laundry to departments.
- Promote a positive and productive work environment.
- Stay updated on industry trends and best practices.
Requirements
Text copied to clipboard!- High school diploma or equivalent; additional education in hospitality or management is a plus.
- Proven experience as a Laundry Supervisor or similar role.
- Strong knowledge of laundry operations and equipment.
- Excellent organizational and leadership skills.
- Ability to manage and motivate a team effectively.
- Strong problem-solving and decision-making abilities.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and commitment to quality.
- Knowledge of health and safety regulations.
- Proficiency in using laundry management software.
- Ability to lift and move heavy laundry items.
- Flexibility to work various shifts, including weekends and holidays.
- Strong customer service skills.
- Ability to handle and resolve conflicts professionally.
- Basic knowledge of budgeting and cost management.
- Ability to train and mentor new staff.
- Strong time management skills.
- Ability to maintain confidentiality of sensitive information.
- Willingness to stay updated on industry trends and best practices.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a laundry supervisory role?
- How do you ensure that laundry operations meet quality and hygiene standards?
- Can you provide an example of a time when you resolved a conflict within your team?
- How do you handle customer complaints and feedback?
- What strategies do you use to manage and motivate your team?
- How do you ensure compliance with health and safety regulations?
- Can you describe a time when you implemented a cost-saving measure in laundry operations?
- How do you stay updated on industry trends and best practices?
- What steps do you take to maintain and ensure the proper functioning of laundry equipment?
- How do you handle the scheduling and management of staff shifts and workloads?
