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Title

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Laundry Manager

Description

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We are looking for a dedicated and experienced Laundry Manager to oversee and manage all aspects of laundry operations. The ideal candidate will ensure that laundry services are delivered efficiently, maintaining high standards of cleanliness, quality, and timeliness. This role requires strong leadership skills, attention to detail, and the ability to manage a team effectively. The Laundry Manager will be responsible for coordinating with other departments, maintaining equipment, and ensuring compliance with health and safety regulations. As a Laundry Manager, you will play a critical role in ensuring that all laundry processes run smoothly. You will supervise staff, manage schedules, and ensure that all laundry items are cleaned and processed according to established standards. This includes overseeing the washing, drying, ironing, folding, and distribution of laundry items. You will also be responsible for maintaining inventory levels of detergents, chemicals, and other supplies, as well as ensuring that all equipment is in good working condition. In addition to operational responsibilities, the Laundry Manager will be expected to train and develop staff, implement process improvements, and address any customer complaints or concerns. You will work closely with other departments, such as housekeeping and maintenance, to ensure seamless operations. The ideal candidate will have a strong background in laundry operations, excellent organizational skills, and a commitment to delivering exceptional service. If you are passionate about maintaining high standards and have the skills to lead a team in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Oversee daily laundry operations, ensuring efficiency and quality.
  • Supervise and train laundry staff to maintain high performance standards.
  • Monitor and maintain inventory levels of detergents, chemicals, and supplies.
  • Ensure all equipment is properly maintained and in good working condition.
  • Coordinate with other departments to meet laundry needs and schedules.
  • Implement and enforce health and safety regulations in the laundry area.
  • Address customer complaints and ensure satisfaction with laundry services.
  • Develop and implement process improvements to enhance efficiency.

Requirements

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  • Proven experience in laundry operations or a similar role.
  • Strong leadership and team management skills.
  • Excellent organizational and time management abilities.
  • Knowledge of laundry equipment and maintenance procedures.
  • Familiarity with health and safety regulations in laundry operations.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Strong communication and interpersonal skills.
  • High school diploma or equivalent; additional certifications are a plus.

Potential interview questions

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  • Can you describe your experience managing laundry operations?
  • How do you ensure high-quality standards in laundry services?
  • What strategies do you use to train and motivate your team?
  • How do you handle equipment maintenance and repairs?
  • Can you provide an example of a process improvement you implemented?
  • How do you manage inventory levels for laundry supplies?
  • What steps do you take to address customer complaints effectively?
  • How do you ensure compliance with health and safety regulations?