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Title

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Junior Account Manager

Description

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We are looking for a motivated and detail-oriented Junior Account Manager to join our dynamic sales and client services team. This entry-level position is ideal for individuals who are passionate about building relationships, supporting business growth, and delivering exceptional customer service. As a Junior Account Manager, you will work closely with senior account managers and sales executives to manage client accounts, coordinate internal resources, and ensure the successful delivery of products and services. In this role, you will be responsible for maintaining regular communication with clients, understanding their needs, and assisting in the development of tailored solutions. You will also help prepare proposals, presentations, and reports, as well as track account performance and client satisfaction. Your ability to multitask, stay organized, and communicate effectively will be key to your success. This position offers a great opportunity to learn the fundamentals of account management and grow within a supportive and fast-paced environment. You will gain exposure to various industries and clients, develop your professional skills, and contribute to the overall success of the team. We value individuals who are proactive, eager to learn, and committed to delivering high-quality service. If you are looking to start your career in account management and are excited about working with a collaborative team, we encourage you to apply.

Responsibilities

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  • Support senior account managers in daily client interactions
  • Assist in the preparation of client proposals and presentations
  • Coordinate with internal teams to ensure timely delivery of services
  • Monitor account performance and prepare regular reports
  • Respond to client inquiries and resolve basic issues
  • Maintain accurate records of client communications and transactions
  • Help identify opportunities for account growth and upselling
  • Participate in team meetings and strategy sessions
  • Ensure client satisfaction through proactive communication
  • Assist in onboarding new clients and setting up accounts

Requirements

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  • Bachelor’s degree in Business, Marketing, or related field
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency in Microsoft Office and CRM software
  • Detail-oriented with strong organizational skills
  • Eagerness to learn and grow in a sales environment
  • Customer-focused mindset
  • Ability to work both independently and as part of a team
  • Basic understanding of sales and marketing principles
  • Previous internship or experience in a client-facing role is a plus

Potential interview questions

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  • What interests you about account management?
  • Can you describe a time you handled multiple tasks successfully?
  • How do you prioritize your work when managing several deadlines?
  • Describe your experience working with clients or customers.
  • What tools or software are you familiar with for managing accounts?
  • How do you handle difficult client situations?
  • What are your long-term career goals in sales or account management?
  • How do you stay organized in a fast-paced environment?
  • Can you give an example of a successful team project you contributed to?
  • What do you think makes a great account manager?