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Title
Text copied to clipboard!IT Training Manager
Description
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We are looking for an experienced IT Training Manager to lead the design, implementation, and evaluation of training programs that enhance the technical skills and knowledge of our employees. The ideal candidate will have a strong background in information technology and adult education, with a passion for helping others grow professionally.
As the IT Training Manager, you will be responsible for assessing organizational training needs, developing customized learning solutions, and ensuring that all IT staff are equipped with the necessary tools and knowledge to perform their roles effectively. You will collaborate closely with IT leadership, HR, and department heads to align training initiatives with business goals and technological advancements.
You will manage a team of trainers and instructional designers, oversee the development of e-learning modules, workshops, and hands-on labs, and track the effectiveness of training programs through performance metrics and feedback. You will also stay up to date with the latest trends in IT and learning technologies to continuously improve our training offerings.
The successful candidate will possess excellent communication and leadership skills, a deep understanding of IT systems and software, and a proven track record of managing training programs in a corporate environment. If you are passionate about technology and education and enjoy working in a dynamic, fast-paced environment, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and implement IT training strategies aligned with business goals
- Assess training needs through surveys, interviews, and performance data
- Design and deliver technical training programs and materials
- Manage a team of trainers and instructional designers
- Evaluate training effectiveness and make improvements
- Collaborate with IT and HR departments to support employee development
- Oversee the creation of e-learning content and virtual labs
- Maintain training schedules and documentation
- Stay current with emerging technologies and learning tools
- Ensure compliance with industry standards and certifications
Requirements
Text copied to clipboard!- Bachelor’s degree in Information Technology, Education, or related field
- 5+ years of experience in IT training or instructional design
- Strong knowledge of IT systems, software, and infrastructure
- Experience managing training teams and projects
- Excellent communication and presentation skills
- Proficiency with learning management systems (LMS)
- Ability to analyze training needs and measure outcomes
- Familiarity with adult learning principles and instructional design
- Project management experience is a plus
- Certifications such as CompTIA, Microsoft, or Cisco are desirable
Potential interview questions
Text copied to clipboard!- What experience do you have in developing IT training programs?
- How do you assess the effectiveness of a training initiative?
- Describe a time you managed a team of trainers or instructional designers.
- What learning management systems have you used?
- How do you stay updated with new IT trends and technologies?
- Can you provide an example of a successful training project you led?
- How do you tailor training for different learning styles?
- What challenges have you faced in IT training and how did you overcome them?
- Do you have experience with e-learning development tools?
- What certifications do you hold relevant to IT or training?
