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Title

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IT Infrastructure Manager

Description

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We are looking for an experienced IT Infrastructure Manager to oversee and manage the IT infrastructure of our organization. The ideal candidate will be responsible for ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. This role involves planning, designing, and implementing IT infrastructure projects, as well as managing a team of IT professionals. The IT Infrastructure Manager will work closely with other departments to identify, recommend, develop, implement, and support cost-effective technology solutions. The candidate should have a strong background in network and server management, cloud services, cybersecurity, and IT project management. Additionally, the IT Infrastructure Manager will be responsible for developing and maintaining IT policies, procedures, and best practices. The role requires excellent problem-solving skills, the ability to work under pressure, and a commitment to staying current with emerging technologies. The successful candidate will have a proven track record of managing complex IT environments and delivering high-quality IT services. This is a critical role that ensures the organization's IT infrastructure is robust, secure, and scalable to meet future needs.

Responsibilities

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  • Oversee the day-to-day operations of the IT infrastructure.
  • Plan, design, and implement IT infrastructure projects.
  • Manage a team of IT professionals.
  • Ensure the stability, integrity, and efficient operation of information systems.
  • Develop and maintain IT policies, procedures, and best practices.
  • Collaborate with other departments to identify and implement technology solutions.
  • Monitor and maintain network and server performance.
  • Ensure data security and compliance with relevant regulations.
  • Manage cloud services and virtualization technologies.
  • Develop disaster recovery and business continuity plans.
  • Conduct regular system audits and risk assessments.
  • Provide technical support and guidance to staff.
  • Manage IT budgets and resource allocation.
  • Stay current with emerging technologies and industry trends.
  • Coordinate with vendors and service providers.
  • Implement and manage cybersecurity measures.
  • Ensure timely resolution of IT issues and incidents.
  • Prepare and present reports on IT performance and projects.
  • Train and mentor IT staff.
  • Ensure scalability and reliability of IT infrastructure.

Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 5 years of experience in IT infrastructure management.
  • Strong knowledge of network and server management.
  • Experience with cloud services and virtualization technologies.
  • Proven track record of managing complex IT environments.
  • Excellent problem-solving and analytical skills.
  • Strong project management skills.
  • Experience with cybersecurity and data protection.
  • Ability to work under pressure and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Experience with ITIL or other IT service management frameworks.
  • Knowledge of disaster recovery and business continuity planning.
  • Strong leadership and team management skills.
  • Experience with budget management and resource allocation.
  • Ability to stay current with emerging technologies.
  • Strong understanding of IT policies and best practices.
  • Experience with vendor and contract management.
  • Ability to conduct system audits and risk assessments.
  • Proficiency in relevant software and tools.
  • Commitment to continuous improvement and professional development.

Potential interview questions

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  • Can you describe your experience with managing IT infrastructure projects?
  • How do you ensure the stability and security of an organization's IT systems?
  • Can you provide an example of a complex IT issue you resolved?
  • How do you stay current with emerging technologies and industry trends?
  • What is your approach to managing a team of IT professionals?
  • How do you handle budget management and resource allocation?
  • Can you describe your experience with cloud services and virtualization?
  • How do you develop and implement IT policies and best practices?
  • What steps do you take to ensure data security and compliance?
  • How do you manage vendor relationships and service contracts?
  • Can you describe a time when you had to implement a disaster recovery plan?
  • How do you prioritize and manage multiple IT projects simultaneously?
  • What is your experience with ITIL or other IT service management frameworks?
  • How do you handle IT incidents and ensure timely resolution?
  • Can you provide an example of how you improved IT infrastructure performance?
  • What is your approach to training and mentoring IT staff?
  • How do you conduct system audits and risk assessments?
  • Can you describe your experience with network and server management?
  • How do you ensure scalability and reliability of IT infrastructure?
  • What strategies do you use to collaborate with other departments on IT solutions?