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Title

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Ironmonger

Description

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We are looking for an Ironmonger to join our team and provide expert advice and sales support for our range of hardware and metal goods. As an Ironmonger, you will be responsible for assisting customers in selecting the right products for their needs, providing detailed information about product specifications, and ensuring a high level of customer satisfaction. You will also be tasked with maintaining inventory levels, organizing displays, and keeping up-to-date with the latest industry trends and products. The ideal candidate will have a strong background in hardware sales, excellent communication skills, and a passion for helping customers find the best solutions for their projects. You should be comfortable working in a fast-paced retail environment and have the ability to handle multiple tasks simultaneously. A keen eye for detail and a proactive approach to problem-solving are essential for success in this role. If you have a passion for hardware and enjoy working with people, we would love to hear from you.

Responsibilities

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  • Assist customers in selecting appropriate hardware and metal goods.
  • Provide detailed product information and advice.
  • Maintain and organize product displays.
  • Manage inventory levels and restock as needed.
  • Stay informed about industry trends and new products.
  • Handle customer inquiries and resolve issues promptly.
  • Process sales transactions accurately.
  • Collaborate with team members to achieve sales targets.

Requirements

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  • Previous experience in hardware sales or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Excellent organizational skills and attention to detail.
  • Proactive approach to problem-solving.
  • Basic computer skills for inventory management.
  • Ability to lift and move heavy items.
  • Passion for hardware and customer service.

Potential interview questions

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  • What experience do you have in hardware sales?
  • How do you handle difficult customer situations?
  • Can you describe a time when you exceeded sales targets?
  • How do you stay informed about new products and industry trends?
  • What strategies do you use to maintain organized displays?