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Title
Text copied to clipboard!Insurance Program Manager
Description
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We are looking for an experienced and dedicated Insurance Program Manager to join our team. The ideal candidate will be responsible for overseeing and managing all aspects of our insurance programs, ensuring compliance with industry regulations, and optimizing our insurance policies to meet the needs of our clients. This role requires a deep understanding of insurance products, risk management, and program development. The Insurance Program Manager will work closely with various departments, including underwriting, claims, and customer service, to ensure seamless program execution and client satisfaction. Key responsibilities include developing and implementing insurance programs, analyzing risk data, negotiating with insurance carriers, and providing strategic guidance to senior management. The successful candidate will have excellent analytical skills, strong leadership abilities, and a proven track record in insurance program management. This is a critical role that requires a proactive approach to problem-solving and the ability to adapt to a rapidly changing industry landscape. If you are passionate about insurance and have the skills to drive our programs forward, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and implement comprehensive insurance programs.
- Ensure compliance with industry regulations and standards.
- Analyze risk data to inform program development.
- Negotiate terms and conditions with insurance carriers.
- Provide strategic guidance to senior management.
- Collaborate with underwriting, claims, and customer service teams.
- Monitor and evaluate program performance.
- Identify opportunities for program improvement.
- Prepare and present reports on program status and outcomes.
- Manage relationships with external partners and stakeholders.
- Conduct regular audits of insurance policies and procedures.
- Develop training programs for staff on insurance policies.
- Stay updated on industry trends and best practices.
- Handle escalated client issues and complaints.
- Ensure accurate documentation and record-keeping.
- Coordinate with legal and compliance teams as needed.
- Oversee budget and financial aspects of insurance programs.
- Implement risk management strategies.
- Lead and mentor a team of insurance professionals.
- Participate in industry conferences and networking events.
Requirements
Text copied to clipboard!- Bachelor's degree in Business, Finance, or related field.
- Minimum of 5 years of experience in insurance program management.
- Strong understanding of insurance products and risk management.
- Excellent analytical and problem-solving skills.
- Proven leadership and team management abilities.
- Exceptional communication and negotiation skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in insurance software and tools.
- Strong organizational and multitasking skills.
- Attention to detail and accuracy.
- Ability to adapt to a rapidly changing industry landscape.
- Experience with regulatory compliance in the insurance sector.
- Strong financial acumen and budgeting skills.
- Ability to handle confidential and sensitive information.
- Proactive and results-oriented mindset.
- Experience in developing and delivering training programs.
- Ability to travel as needed.
- Professional certifications (e.g., CPCU, ARM) are a plus.
- Strong project management skills.
- Commitment to continuous learning and professional development.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with insurance program management?
- How do you ensure compliance with industry regulations?
- What strategies do you use to analyze and mitigate risk?
- Can you provide an example of a successful insurance program you developed?
- How do you handle negotiations with insurance carriers?
- Describe a time when you had to resolve a complex client issue.
- How do you stay updated on industry trends and best practices?
- What is your approach to team leadership and management?
- How do you prioritize tasks and manage multiple projects simultaneously?
- Can you discuss your experience with budgeting and financial management in insurance programs?
- How do you ensure accurate documentation and record-keeping?
- What steps do you take to improve existing insurance programs?
- How do you handle confidential and sensitive information?
- Describe your experience with regulatory compliance in the insurance sector.
- What tools and software do you use for insurance program management?
- How do you develop and deliver training programs for staff?
- Can you discuss a time when you had to adapt to a significant change in the industry?
- What professional certifications do you hold, and how have they benefited your career?
- How do you manage relationships with external partners and stakeholders?
- What motivates you to work in the insurance industry?
