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Title

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HR and Quality Assurance Manager

Description

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We are looking for an HR and Quality Assurance Manager to join our team and play a pivotal role in managing human resources functions while ensuring the highest quality standards are met across all organizational processes. This dual-role position requires a professional who is adept at handling HR responsibilities such as recruitment, employee relations, and compliance, while also being skilled in quality assurance practices to maintain and improve operational efficiency. The ideal candidate will have a strong background in both HR management and quality assurance, with the ability to balance these responsibilities effectively. As an HR and Quality Assurance Manager, you will be responsible for developing and implementing HR policies, managing employee performance, and fostering a positive workplace culture. Simultaneously, you will oversee quality assurance processes, conduct audits, and ensure compliance with industry standards and regulations. This role demands excellent communication, leadership, and analytical skills, as well as a commitment to continuous improvement. If you are passionate about people management and quality excellence, we encourage you to apply and become a key contributor to our organization's success.

Responsibilities

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  • Develop and implement HR policies and procedures.
  • Oversee recruitment, onboarding, and employee retention strategies.
  • Manage employee relations and address workplace issues effectively.
  • Ensure compliance with labor laws and organizational policies.
  • Conduct performance evaluations and provide feedback to employees.
  • Develop and maintain quality assurance standards and processes.
  • Perform regular audits to ensure compliance with industry regulations.
  • Collaborate with other departments to improve operational efficiency.

Requirements

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  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Proven experience in HR management and quality assurance roles.
  • Strong knowledge of labor laws and quality standards.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in HR software and quality management tools.
  • Strong analytical and problem-solving skills.
  • Leadership experience and the ability to motivate teams.

Potential interview questions

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  • Can you describe your experience in managing HR functions and quality assurance processes?
  • How do you ensure compliance with labor laws and industry standards?
  • What strategies do you use to improve employee performance and engagement?
  • Can you provide an example of a successful quality improvement initiative you led?
  • How do you handle conflicts or workplace issues among employees?
  • What tools or software have you used for HR and quality management?
  • How do you balance the dual responsibilities of HR and quality assurance?
  • What steps do you take to foster a positive workplace culture?