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Title
Text copied to clipboard!Hotel Cleaner
Description
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We are looking for a dedicated and detail-oriented Hotel Cleaner to join our team. The ideal candidate will be responsible for ensuring that all guest rooms, public areas, and back-of-house areas are clean, tidy, and well-maintained. This role is crucial in providing a pleasant and comfortable experience for our guests. The Hotel Cleaner will work closely with the housekeeping team and report directly to the Housekeeping Manager. Key responsibilities include cleaning and sanitizing guest rooms, replenishing amenities, and ensuring that all areas meet our high standards of cleanliness. The successful candidate will have a keen eye for detail, excellent time management skills, and the ability to work independently or as part of a team. Previous experience in a similar role is preferred but not essential, as full training will be provided. The role requires physical stamina and the ability to perform repetitive tasks. If you take pride in your work and are committed to maintaining a clean and welcoming environment, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
- Replenish guest room amenities such as toiletries, towels, and linens.
- Ensure all public areas, including lobbies, hallways, and restrooms, are clean and presentable.
- Report any maintenance issues or safety hazards to the Housekeeping Manager.
- Follow established cleaning procedures and safety guidelines.
- Maintain cleaning equipment and supplies in good working condition.
- Assist with laundry duties as needed.
- Respond to guest requests and inquiries in a timely and courteous manner.
- Ensure lost and found items are properly logged and stored.
- Participate in team meetings and training sessions.
- Adhere to hotel policies and procedures.
- Perform deep cleaning tasks as assigned.
- Maintain a positive and professional attitude at all times.
- Work efficiently to meet daily cleaning quotas.
- Assist with special projects or events as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in housekeeping or cleaning preferred.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Good time management skills.
- Physical stamina to perform repetitive tasks and lift heavy items.
- Excellent communication skills.
- Ability to follow instructions and procedures.
- Reliable and punctual.
- Basic knowledge of cleaning products and equipment.
- Ability to work flexible hours, including weekends and holidays.
- Customer service-oriented.
- Ability to handle stressful situations calmly and effectively.
- Commitment to maintaining high standards of cleanliness.
- Willingness to undergo background checks.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in housekeeping or cleaning?
- How do you ensure attention to detail in your work?
- Are you comfortable working independently and as part of a team?
- How do you manage your time to complete tasks efficiently?
- Can you handle the physical demands of this job, such as lifting heavy items and performing repetitive tasks?
- How do you respond to guest requests or complaints?
- Are you available to work flexible hours, including weekends and holidays?
- What do you know about our hotel's cleaning procedures and standards?
- How do you handle stressful situations or tight deadlines?
- Why do you want to work as a Hotel Cleaner at our hotel?
