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Title
Text copied to clipboard!Hospice Case Manager
Description
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We are looking for a dedicated and compassionate Hospice Case Manager to join our team. In this role, you will be responsible for coordinating and overseeing the care of patients in hospice, ensuring they receive the highest quality of care and support during their end-of-life journey. You will work closely with patients, families, and healthcare providers to develop and implement individualized care plans that address the physical, emotional, and spiritual needs of each patient. The ideal candidate will have a strong background in nursing or social work, with experience in palliative or hospice care. You must be able to handle sensitive situations with empathy and professionalism, and be committed to providing holistic care that respects the dignity and wishes of each patient. As a Hospice Case Manager, you will also be responsible for educating patients and families about the hospice process, managing symptoms and pain, and coordinating services such as home health aides, chaplaincy, and bereavement support. This role requires excellent communication and organizational skills, as well as the ability to work independently and as part of a multidisciplinary team. If you are passionate about making a difference in the lives of patients and their families during one of the most challenging times, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Coordinate and oversee the care of hospice patients.
- Develop and implement individualized care plans.
- Work closely with patients, families, and healthcare providers.
- Ensure patients receive the highest quality of care and support.
- Educate patients and families about the hospice process.
- Manage symptoms and pain effectively.
- Coordinate services such as home health aides, chaplaincy, and bereavement support.
- Handle sensitive situations with empathy and professionalism.
- Provide holistic care that respects the dignity and wishes of each patient.
- Maintain accurate and up-to-date patient records.
- Participate in interdisciplinary team meetings.
- Advocate for the needs and preferences of patients and families.
- Ensure compliance with hospice care regulations and standards.
- Provide emotional support to patients and families.
- Assist with the transition from curative to palliative care.
- Monitor patient progress and adjust care plans as needed.
- Facilitate communication between patients, families, and healthcare providers.
- Provide education and training to other hospice staff.
- Participate in quality improvement initiatives.
- Stay current with best practices in hospice and palliative care.
Requirements
Text copied to clipboard!- Bachelor's degree in Nursing, Social Work, or related field.
- Current RN or LCSW license.
- Minimum of 2 years of experience in hospice or palliative care.
- Strong understanding of end-of-life care principles.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and emotional situations with empathy.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in electronic medical records (EMR) systems.
- Valid driver's license and reliable transportation.
- CPR certification.
- Ability to work flexible hours, including evenings and weekends.
- Strong problem-solving and critical thinking skills.
- Commitment to providing high-quality, patient-centered care.
- Knowledge of hospice care regulations and standards.
- Ability to educate and support patients and families.
- Experience with symptom management and pain control.
- Ability to coordinate multiple services and resources.
- Strong advocacy skills.
- Commitment to ongoing professional development.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with hospice or palliative care?
- How do you handle emotionally challenging situations with patients and families?
- What strategies do you use to manage symptoms and pain in hospice patients?
- How do you ensure that care plans are individualized and patient-centered?
- Can you provide an example of a time when you had to advocate for a patient's needs?
- How do you stay current with best practices in hospice care?
- What is your approach to educating patients and families about the hospice process?
- How do you handle conflicts or disagreements within the care team?
- Can you describe a time when you had to adjust a care plan based on a patient's changing needs?
- How do you ensure compliance with hospice care regulations and standards?
- What role do you believe emotional support plays in hospice care?
- How do you coordinate services such as home health aides and chaplaincy?
- What is your experience with electronic medical records (EMR) systems?
- How do you manage your time and prioritize tasks in a busy hospice setting?
- Can you describe a challenging case you managed and how you handled it?
- What do you believe are the most important qualities for a Hospice Case Manager?
- How do you support other hospice staff in their roles?
- What is your approach to quality improvement in hospice care?
- How do you handle the transition from curative to palliative care with patients and families?
- What motivates you to work in hospice care?
