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Title
Text copied to clipboard!Health Unit Coordinator
Description
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We are looking for a detail-oriented and organized Health Unit Coordinator to join our healthcare team. As a Health Unit Coordinator, you will play a vital role in ensuring the smooth operation of a hospital unit or medical department by managing administrative tasks, facilitating communication between healthcare professionals, and supporting patient care activities. Your responsibilities will include maintaining patient records, scheduling appointments, handling phone calls, and assisting with the admission and discharge process. You will be the central point of contact for staff, patients, and visitors, ensuring that information flows efficiently and accurately. The ideal candidate will have excellent communication and multitasking skills, a strong understanding of medical terminology, and the ability to work in a fast-paced environment. You will be expected to maintain confidentiality and demonstrate professionalism at all times. Previous experience in a healthcare setting is preferred but not required. Training will be provided for the right candidate. If you are passionate about supporting healthcare professionals and improving patient experiences, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Coordinate communication between medical staff, patients, and visitors
- Maintain and update patient records and charts
- Schedule patient appointments and procedures
- Assist with patient admissions, transfers, and discharges
- Answer phone calls and direct inquiries appropriately
- Order and manage unit supplies and equipment
- Ensure compliance with hospital policies and procedures
- Prepare and distribute daily reports and schedules
- Support nursing and medical staff with administrative tasks
- Maintain confidentiality of patient information
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Familiarity with medical terminology
- Proficiency with computers and office software
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
- Professional and courteous demeanor
- Ability to maintain confidentiality
- Previous healthcare experience is a plus
Potential interview questions
Text copied to clipboard!- What experience do you have in a healthcare or administrative role?
- How do you handle confidential information?
- Describe a time you managed multiple tasks simultaneously.
- Are you familiar with medical terminology?
- How would you handle a difficult patient or visitor?
- What computer programs are you proficient in?
- Why are you interested in this position?
- How do you prioritize tasks during busy periods?
- Describe your communication style with medical staff.
- Are you comfortable working in a fast-paced environment?
