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Title

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Health Insurance Claims Analyst

Description

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We are looking for a meticulous and detail-oriented Health Insurance Claims Analyst to join our team. The ideal candidate will be responsible for reviewing and processing health insurance claims, ensuring that all claims are handled in compliance with company policies and regulatory requirements. This role requires a strong understanding of medical terminology, insurance policies, and claims processing procedures. The Health Insurance Claims Analyst will work closely with healthcare providers, insurance companies, and policyholders to resolve any discrepancies and ensure timely payment of claims. The successful candidate will possess excellent analytical skills, a keen eye for detail, and the ability to work independently as well as part of a team. This position offers an opportunity to make a significant impact on the efficiency and accuracy of our claims processing operations, contributing to the overall success of our organization. If you have a passion for healthcare and a knack for problem-solving, we encourage you to apply for this rewarding role.

Responsibilities

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  • Review and analyze health insurance claims for accuracy and completeness.
  • Ensure claims are processed in compliance with company policies and regulatory requirements.
  • Communicate with healthcare providers, insurance companies, and policyholders to resolve discrepancies.
  • Verify patient information and eligibility for coverage.
  • Calculate and process claim payments accurately and efficiently.
  • Identify and investigate potential fraud or abuse in claims submissions.
  • Maintain detailed records of claims processing activities.
  • Prepare and submit reports on claims processing performance.
  • Collaborate with other departments to improve claims processing procedures.
  • Provide training and support to new claims analysts.
  • Stay updated on changes in insurance regulations and industry best practices.
  • Assist in the development and implementation of claims processing policies.
  • Respond to inquiries from policyholders and providers regarding claim status.
  • Analyze trends in claims data to identify areas for improvement.
  • Participate in audits and quality assurance reviews.

Requirements

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  • Bachelor's degree in healthcare administration, business, or a related field.
  • Minimum of 2 years of experience in health insurance claims processing.
  • Strong understanding of medical terminology and insurance policies.
  • Excellent analytical and problem-solving skills.
  • Attention to detail and accuracy in data entry.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite and claims processing software.
  • Strong communication and interpersonal skills.
  • Ability to handle confidential information with discretion.
  • Knowledge of regulatory requirements related to health insurance claims.
  • Experience with electronic health records (EHR) systems.
  • Ability to manage multiple tasks and meet deadlines.
  • Strong organizational skills and attention to detail.
  • Ability to analyze and interpret complex data.
  • Commitment to continuous learning and professional development.

Potential interview questions

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  • Can you describe your experience with health insurance claims processing?
  • How do you ensure accuracy and compliance in your work?
  • What strategies do you use to resolve discrepancies in claims?
  • How do you stay updated on changes in insurance regulations?
  • Can you provide an example of a time when you identified and resolved a potential fraud case?
  • How do you handle confidential information?
  • What software and tools are you proficient in for claims processing?
  • How do you prioritize and manage multiple tasks and deadlines?
  • Can you describe a challenging claim you processed and how you resolved it?
  • What steps do you take to ensure excellent communication with providers and policyholders?