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Title
Text copied to clipboard!Head of QA
Description
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We are looking for a Head of QA to lead and manage our Quality Assurance department. This role is critical in ensuring that our products and services meet the highest standards of quality, reliability, and performance. The Head of QA will be responsible for developing and implementing quality assurance policies, conducting audits, managing QA teams, and collaborating with cross-functional departments to ensure compliance with industry standards and customer expectations.
The ideal candidate will have a strong background in software or product quality assurance, excellent leadership skills, and a deep understanding of QA methodologies and tools. You will be expected to drive continuous improvement initiatives, mentor QA professionals, and contribute to the overall strategic direction of the company’s quality objectives.
As the Head of QA, you will work closely with product managers, developers, and operations teams to define quality metrics, establish testing protocols, and ensure that all deliverables meet or exceed quality standards. You will also be responsible for managing risk, identifying areas for improvement, and implementing best practices across the QA function.
This is a senior-level position that requires a proactive, detail-oriented, and analytical individual who can lead by example and foster a culture of quality throughout the organization. If you are passionate about quality and have a proven track record of leading successful QA teams, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and implement QA strategies and policies
- Lead and manage the QA team across multiple projects
- Define and monitor quality metrics and KPIs
- Collaborate with cross-functional teams to ensure quality standards
- Oversee test planning, execution, and reporting
- Conduct regular audits and reviews of QA processes
- Drive continuous improvement initiatives
- Ensure compliance with industry regulations and standards
- Manage risk and identify quality issues proactively
- Mentor and train QA staff
- Report on quality performance to senior management
- Evaluate and implement QA tools and technologies
Requirements
Text copied to clipboard!- Bachelor’s degree in Computer Science, Engineering, or related field
- 10+ years of experience in Quality Assurance
- 5+ years in a leadership or management role
- Strong knowledge of QA methodologies and tools
- Experience with automated and manual testing
- Excellent communication and leadership skills
- Proven ability to manage cross-functional teams
- Strong analytical and problem-solving abilities
- Familiarity with Agile and DevOps practices
- Experience in risk management and compliance
- Ability to work in a fast-paced environment
- Certifications such as ISTQB or Six Sigma are a plus
Potential interview questions
Text copied to clipboard!- What is your experience leading QA teams?
- How do you define and measure quality in a product?
- Describe a time you implemented a successful QA strategy.
- What QA tools and technologies are you proficient in?
- How do you handle conflicts between QA and development teams?
- What is your approach to continuous improvement in QA?
- How do you ensure compliance with industry standards?
- Describe your experience with automated testing frameworks.
- How do you manage QA in an Agile environment?
- What metrics do you use to evaluate QA performance?
- How do you stay updated with QA trends and best practices?
- What challenges have you faced in QA leadership and how did you overcome them?
