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Title
Text copied to clipboard!Head of HR Operations
Description
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We are looking for a Head of HR Operations to lead and oversee the daily operations of the Human Resources department. This role is critical in ensuring that HR services are delivered efficiently and effectively across the organization. The ideal candidate will have a strong background in HR management, operational excellence, and strategic planning.
As the Head of HR Operations, you will be responsible for managing core HR processes such as payroll, benefits administration, HRIS systems, compliance, and employee lifecycle management. You will work closely with senior leadership to align HR operations with business goals and ensure a consistent and positive employee experience.
You will lead a team of HR professionals and collaborate with other departments to implement best practices and continuous improvement initiatives. Your ability to analyze data, streamline processes, and manage change will be essential to your success in this role.
Key to this position is a deep understanding of employment laws and regulations, as well as the ability to manage multiple projects simultaneously. You must be a strong communicator, capable of building relationships across all levels of the organization, and a proactive problem-solver who thrives in a fast-paced environment.
This is an exciting opportunity for a seasoned HR leader who is passionate about operational excellence and driving organizational success through effective HR practices.
Responsibilities
Text copied to clipboard!- Oversee daily HR operations and ensure compliance with policies and regulations
- Manage HR systems, including HRIS, payroll, and benefits platforms
- Develop and implement HR operational strategies aligned with business goals
- Lead and mentor the HR operations team
- Ensure accurate and timely processing of payroll and benefits
- Monitor and improve HR processes for efficiency and effectiveness
- Collaborate with other departments to support organizational initiatives
- Maintain up-to-date knowledge of employment laws and best practices
- Manage HR data reporting and analytics
- Support audits and ensure data integrity across HR systems
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Business Administration, or related field
- 8+ years of experience in HR operations or related HR roles
- Strong knowledge of HRIS systems and payroll platforms
- Excellent understanding of labor laws and compliance requirements
- Proven leadership and team management skills
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience with process improvement and change management
- HR certification (e.g., SHRM-CP, PHR) is a plus
Potential interview questions
Text copied to clipboard!- What HRIS systems have you worked with in previous roles?
- How do you ensure compliance with labor laws in HR operations?
- Describe a time you improved an HR process. What was the outcome?
- How do you manage and prioritize multiple HR projects?
- What strategies do you use to lead and motivate your HR team?
- How do you handle confidential employee information?
- What experience do you have with payroll and benefits administration?
- How do you stay updated on changes in employment law?
- Describe your approach to data analysis in HR operations.
- What role does technology play in your HR operations strategy?
