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Title

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Head Bartender

Description

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We are looking for an experienced and dynamic Head Bartender to lead our bar team and ensure the highest level of customer service and satisfaction. The ideal candidate will have a deep knowledge of mixology, a passion for creating unique and innovative cocktails, and the ability to manage and train a team of bartenders. As the Head Bartender, you will be responsible for overseeing the daily operations of the bar, maintaining inventory, ensuring compliance with health and safety regulations, and providing exceptional service to our guests. You will also be expected to develop new drink recipes, manage bar promotions, and work closely with the management team to achieve business goals. The successful candidate will have excellent communication and leadership skills, a strong work ethic, and the ability to thrive in a fast-paced environment. If you are a creative and motivated individual with a love for the art of bartending, we would love to hear from you.

Responsibilities

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  • Oversee daily bar operations and ensure smooth service.
  • Create and develop new cocktail recipes.
  • Train and mentor bar staff.
  • Maintain inventory and order supplies as needed.
  • Ensure compliance with health and safety regulations.
  • Manage bar promotions and special events.
  • Provide exceptional customer service.
  • Handle customer complaints and resolve issues promptly.
  • Monitor and manage bar expenses and budget.
  • Collaborate with management to achieve business goals.
  • Maintain cleanliness and organization of the bar area.
  • Ensure accurate cash handling and financial reporting.
  • Conduct regular staff meetings and training sessions.
  • Stay updated on industry trends and new products.
  • Implement and enforce bar policies and procedures.

Requirements

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  • Proven experience as a bartender, with at least 2 years in a supervisory role.
  • Extensive knowledge of mixology and cocktail recipes.
  • Excellent leadership and communication skills.
  • Ability to manage and train a team.
  • Strong organizational and multitasking abilities.
  • Customer service-oriented with a friendly and professional demeanor.
  • Ability to work in a fast-paced environment.
  • Knowledge of health and safety regulations.
  • Experience with inventory management and ordering supplies.
  • Flexibility to work evenings, weekends, and holidays.
  • Strong problem-solving skills.
  • Ability to handle cash and financial transactions accurately.
  • Creative and innovative mindset.
  • Passion for the hospitality industry.
  • High school diploma or equivalent; additional certification in bartending is a plus.

Potential interview questions

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  • Can you describe your experience in managing a bar team?
  • How do you handle customer complaints and ensure customer satisfaction?
  • What is your approach to creating new cocktail recipes?
  • How do you stay updated on industry trends and new products?
  • Can you provide an example of a successful bar promotion you have managed?
  • How do you ensure compliance with health and safety regulations?
  • What strategies do you use to manage inventory and control costs?
  • How do you train and mentor new bartenders?
  • Can you describe a time when you had to resolve a conflict within your team?
  • What do you believe are the key qualities of a successful Head Bartender?