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Title
Text copied to clipboard!Freight Forwarding Agent
Description
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We are looking for a dedicated and detail-oriented Freight Forwarding Agent to join our team. In this role, you will be responsible for coordinating and managing the logistics of freight transportation, ensuring that goods are delivered efficiently and on time. You will work closely with clients, carriers, and other logistics professionals to plan and execute shipments, handle documentation, and resolve any issues that may arise during the transportation process. The ideal candidate will have excellent communication and organizational skills, a strong understanding of logistics and supply chain management, and the ability to work well under pressure. You will be expected to maintain accurate records, negotiate rates with carriers, and provide exceptional customer service to our clients. This position requires a proactive approach to problem-solving and the ability to adapt to changing circumstances in a fast-paced environment. If you have a passion for logistics and a commitment to delivering high-quality service, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Coordinate and manage freight shipments from origin to destination.
- Communicate with clients, carriers, and other logistics professionals.
- Prepare and handle all necessary shipping documentation.
- Negotiate rates and contracts with carriers.
- Monitor shipments and resolve any issues that arise.
- Maintain accurate records of shipments and transactions.
- Provide exceptional customer service to clients.
- Ensure compliance with all relevant regulations and standards.
Requirements
Text copied to clipboard!- Proven experience in freight forwarding or logistics.
- Strong understanding of supply chain management.
- Excellent communication and negotiation skills.
- Ability to work well under pressure and meet deadlines.
- Proficient in logistics software and Microsoft Office.
- Detail-oriented with strong organizational skills.
- Ability to adapt to changing circumstances.
- Bachelor's degree in logistics, business, or related field preferred.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in freight forwarding?
- How do you handle unexpected issues during a shipment?
- What strategies do you use to negotiate rates with carriers?
- How do you ensure compliance with shipping regulations?
- Can you provide an example of a challenging logistics problem you solved?
- How do you prioritize tasks in a fast-paced environment?
- What logistics software are you familiar with?
- How do you maintain strong relationships with clients and carriers?
