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Title
Text copied to clipboard!Freight Coordinator
Description
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We are looking for a highly organized and detail-oriented Freight Coordinator to join our logistics team. The ideal candidate will be responsible for coordinating and managing the transportation of goods, ensuring timely and efficient delivery. This role requires excellent communication skills, the ability to multitask, and a strong understanding of logistics and supply chain management. The Freight Coordinator will work closely with carriers, suppliers, and internal teams to optimize freight operations and resolve any issues that may arise. Key responsibilities include scheduling shipments, tracking deliveries, negotiating with carriers, and maintaining accurate records. The successful candidate will have a proactive approach to problem-solving and a commitment to providing exceptional service. This is a critical role that supports the overall efficiency and effectiveness of our supply chain operations.
Responsibilities
Text copied to clipboard!- Coordinate and schedule shipments with carriers and suppliers.
- Track and monitor the status of shipments to ensure timely delivery.
- Negotiate rates and contracts with carriers to optimize costs.
- Maintain accurate records of shipments, including documentation and invoices.
- Communicate with internal teams to provide updates on shipment status.
- Resolve any issues or delays that may arise during the transportation process.
- Ensure compliance with all relevant regulations and standards.
- Analyze and report on freight performance metrics.
- Develop and implement strategies to improve freight operations.
- Collaborate with warehouse and inventory teams to manage stock levels.
- Assist in the preparation of shipping documents and labels.
- Coordinate with customs brokers for international shipments.
- Monitor and manage freight budgets and expenses.
- Provide exceptional customer service to internal and external stakeholders.
- Stay updated on industry trends and best practices.
Requirements
Text copied to clipboard!- Bachelor's degree in logistics, supply chain management, or a related field.
- 2+ years of experience in freight coordination or logistics.
- Strong understanding of transportation and logistics principles.
- Excellent communication and negotiation skills.
- Proficiency in logistics software and Microsoft Office Suite.
- Ability to multitask and manage multiple priorities.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Knowledge of relevant regulations and standards.
- Experience with international shipping and customs procedures.
- Strong organizational and time management skills.
- Ability to analyze data and generate reports.
- Customer-focused mindset with a commitment to service excellence.
- Flexibility to adapt to changing priorities and demands.
- Proactive approach to identifying and resolving issues.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with freight coordination and logistics?
- How do you handle delays or issues that arise during the transportation process?
- What strategies do you use to negotiate rates with carriers?
- How do you ensure compliance with relevant regulations and standards?
- Can you provide an example of a time when you improved freight operations?
- How do you manage multiple shipments and priorities simultaneously?
- What software and tools do you use for logistics management?
- How do you communicate shipment status updates to internal teams?
- What is your approach to maintaining accurate records and documentation?
- How do you stay updated on industry trends and best practices?
