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Title

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Food Service Worker

Description

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We are looking for a dedicated and enthusiastic Food Service Worker to join our team. The ideal candidate will have a passion for food and customer service, and will be responsible for ensuring that all food items are prepared and served in a timely and efficient manner. As a Food Service Worker, you will be expected to maintain a clean and organized work area, follow all food safety and sanitation guidelines, and provide exceptional service to our customers. You will work closely with other team members to ensure that all food items meet our high standards of quality and presentation. In addition to preparing and serving food, you will also be responsible for taking orders, handling cash transactions, and assisting with inventory management. The successful candidate will have excellent communication and interpersonal skills, a strong work ethic, and the ability to work well under pressure. Previous experience in a food service or hospitality role is preferred, but not required. We offer a supportive and inclusive work environment, opportunities for career growth, and competitive compensation. If you are passionate about food and customer service, and are looking for a rewarding and challenging role, we encourage you to apply.

Responsibilities

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  • Prepare and serve food items according to established recipes and standards.
  • Maintain a clean and organized work area.
  • Follow all food safety and sanitation guidelines.
  • Provide exceptional customer service.
  • Take customer orders and handle cash transactions.
  • Assist with inventory management and restocking supplies.
  • Work closely with other team members to ensure efficient service.
  • Ensure all food items meet quality and presentation standards.
  • Assist with opening and closing duties as needed.
  • Handle customer inquiries and complaints in a professional manner.
  • Operate kitchen equipment safely and efficiently.
  • Participate in ongoing training and development opportunities.
  • Adhere to company policies and procedures.
  • Assist with catering and special events as needed.
  • Perform other duties as assigned by management.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in food service or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Strong work ethic and attention to detail.
  • Ability to work well under pressure.
  • Basic math skills for handling cash transactions.
  • Ability to stand for extended periods of time.
  • Ability to lift and carry up to 25 pounds.
  • Knowledge of food safety and sanitation practices.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Positive attitude and team player.
  • Willingness to learn and take on new challenges.
  • Reliable transportation to and from work.
  • Ability to follow written and verbal instructions.
  • Professional appearance and demeanor.

Potential interview questions

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  • Can you describe your previous experience in food service or hospitality?
  • How do you handle working in a fast-paced environment?
  • What steps do you take to ensure food safety and sanitation?
  • How do you handle difficult customers or complaints?
  • Can you provide an example of a time when you worked as part of a team?
  • How do you prioritize tasks during a busy shift?
  • What do you enjoy most about working in food service?
  • How do you ensure accuracy when taking customer orders?
  • Can you describe a time when you went above and beyond for a customer?
  • How do you handle cash transactions and ensure accuracy?
  • What do you think is the most important aspect of customer service?
  • How do you stay organized and maintain a clean work area?
  • Can you describe a time when you had to learn a new skill quickly?
  • How do you handle stress and pressure during busy times?
  • What motivates you to do your best at work?