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Title

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Food Runner

Description

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We are looking for a dedicated and energetic Food Runner to join our team. As a Food Runner, you will play a crucial role in ensuring that our customers have an exceptional dining experience. Your primary responsibility will be to deliver food and beverages from the kitchen to the dining area promptly and accurately. You will act as a vital link between the kitchen staff and the front-of-house team, ensuring smooth communication and efficient service. This role requires excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment. You will also assist in maintaining cleanliness and organization in the dining area, ensuring that tables are set up properly and cleared promptly after use. A successful Food Runner is someone who is passionate about customer service, thrives in a team-oriented environment, and is committed to upholding the highest standards of hospitality. If you enjoy working in a dynamic setting and have a keen eye for detail, we encourage you to apply for this position.

Responsibilities

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  • Deliver food and beverages from the kitchen to the dining area promptly and accurately.
  • Assist servers in setting up and clearing tables.
  • Ensure that food orders are complete and meet quality standards before delivery.
  • Communicate effectively with kitchen staff and servers to ensure smooth service.
  • Maintain cleanliness and organization in the dining area.
  • Respond to customer inquiries and requests in a polite and professional manner.
  • Assist in restocking supplies and maintaining inventory levels.
  • Follow all health and safety regulations to ensure a safe dining environment.

Requirements

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  • Previous experience in a similar role is preferred but not required.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Attention to detail and a commitment to delivering high-quality service.
  • Physical stamina to stand, walk, and carry items for extended periods.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Basic knowledge of food safety and hygiene practices.
  • A positive attitude and a team-oriented mindset.

Potential interview questions

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  • Can you describe your previous experience in a similar role?
  • How do you handle working in a fast-paced environment?
  • What steps would you take to ensure food orders are delivered accurately?
  • How do you prioritize tasks during busy service hours?
  • Are you comfortable working evenings, weekends, and holidays?
  • How do you handle customer complaints or special requests?
  • What do you know about food safety and hygiene practices?
  • Why do you want to work in the food and beverage industry?