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Title
Text copied to clipboard!Food Runner
Description
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We are looking for a dedicated and efficient Food Runner to join our dynamic team. The ideal candidate will be responsible for ensuring that food orders are delivered to customers in a timely and accurate manner. As a Food Runner, you will play a crucial role in maintaining the flow of service in the dining area, ensuring that customers receive their meals promptly and that the kitchen staff is supported in their efforts. Your primary duties will include delivering food orders from the kitchen to the dining area, assisting with the setup and breakdown of dining areas, and ensuring that all food items are presented according to the restaurant's standards. You will also be responsible for communicating effectively with both the kitchen and front-of-house staff to ensure that any special requests or dietary restrictions are accommodated. The ideal candidate will have excellent communication skills, a strong sense of urgency, and the ability to work well under pressure. Previous experience in a similar role is preferred but not required, as we are willing to train the right candidate. If you are passionate about providing excellent customer service and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Deliver food orders from the kitchen to customers' tables promptly.
- Assist with the setup and breakdown of dining areas.
- Ensure that all food items are presented according to restaurant standards.
- Communicate effectively with kitchen and front-of-house staff.
- Accommodate special requests and dietary restrictions.
- Maintain cleanliness and organization in the dining area.
- Assist servers with refilling drinks and clearing tables.
- Monitor food quality and presentation.
- Handle customer inquiries and complaints professionally.
- Support kitchen staff during busy periods.
- Ensure that all food safety and hygiene standards are met.
- Assist with inventory management and restocking supplies.
- Participate in team meetings and training sessions.
- Provide excellent customer service at all times.
- Work collaboratively with other team members.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role preferred.
- Excellent communication skills.
- Strong sense of urgency and ability to work under pressure.
- Ability to stand and walk for extended periods.
- Basic knowledge of food safety and hygiene standards.
- Ability to lift and carry heavy trays.
- Attention to detail and strong organizational skills.
- Positive attitude and team-oriented mindset.
- Flexibility to work evenings, weekends, and holidays.
- Ability to multitask and prioritize tasks effectively.
- Customer service-oriented with a friendly demeanor.
- Willingness to learn and adapt to new procedures.
- Reliable and punctual.
- Ability to work in a fast-paced environment.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in the food and beverage industry?
- How do you handle working under pressure during busy periods?
- What steps do you take to ensure food safety and hygiene standards are met?
- How do you prioritize tasks when you have multiple orders to deliver?
- Can you provide an example of a time when you went above and beyond for a customer?
- How do you handle special requests or dietary restrictions from customers?
- What do you think is the most important quality for a Food Runner to have?
- How do you ensure effective communication between the kitchen and front-of-house staff?
- Are you comfortable standing and walking for extended periods?
- How do you handle customer complaints or inquiries?