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Title
Text copied to clipboard!Food and Beverage Supervisor
Description
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We are looking for a dedicated and experienced Food and Beverage Supervisor to join our team. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional customer service. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring that all activities are carried out efficiently and to the highest standards. You will work closely with the kitchen and service staff to maintain a seamless operation, manage inventory, and ensure compliance with health and safety regulations. Your role will also involve training and mentoring staff, handling customer inquiries and complaints, and implementing strategies to improve service quality and profitability. The successful candidate will be proactive, detail-oriented, and capable of working in a fast-paced environment. If you have a proven track record in food and beverage management and are looking for a challenging and rewarding opportunity, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Oversee daily operations of food and beverage services.
- Ensure compliance with health and safety regulations.
- Manage inventory and order supplies as needed.
- Train and mentor staff to maintain high service standards.
- Handle customer inquiries and complaints professionally.
- Coordinate with kitchen staff to ensure timely service.
- Implement strategies to improve service quality and profitability.
- Monitor staff performance and provide feedback.
- Ensure cleanliness and organization of service areas.
- Prepare reports on sales and operational performance.
- Assist in menu planning and development.
- Conduct regular staff meetings to communicate updates and expectations.
- Maintain a positive and productive work environment.
- Ensure accurate billing and cash handling procedures.
- Collaborate with management to achieve business goals.
Requirements
Text copied to clipboard!- Proven experience as a Food and Beverage Supervisor or similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- In-depth knowledge of food and beverage operations.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Attention to detail and organizational skills.
- Ability to handle customer complaints and inquiries professionally.
- Knowledge of health and safety regulations.
- Proficiency in inventory management.
- Flexibility to work various shifts, including weekends and holidays.
- Basic financial and budgeting skills.
- Ability to train and mentor staff effectively.
- High school diploma or equivalent; degree in hospitality management is a plus.
- Proficiency in using point-of-sale (POS) systems.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in food and beverage management?
- How do you handle customer complaints?
- What strategies do you use to motivate your team?
- How do you ensure compliance with health and safety regulations?
- Can you provide an example of how you improved service quality in your previous role?
- How do you manage inventory and control costs?
- What is your approach to training new staff?
- How do you handle high-pressure situations?
- Can you describe a time when you had to resolve a conflict between staff members?
- What do you think are the key qualities of a successful Food and Beverage Supervisor?
