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Title
Text copied to clipboard!Field Service Technician
Description
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We are looking for a Field Service Technician to join our team. This role is essential in ensuring the proper functioning of equipment and systems at client locations. As a Field Service Technician, you will be responsible for diagnosing issues, performing repairs, and providing excellent customer service. You will work closely with clients to ensure their equipment operates efficiently and meets their needs. This position requires a combination of technical expertise, problem-solving skills, and the ability to communicate effectively with clients. The ideal candidate will have a strong background in mechanical or electrical systems, a proactive attitude, and the ability to work independently. You will also be responsible for maintaining accurate records of service activities and ensuring compliance with safety standards. This is a dynamic role that offers the opportunity to work in various industries and environments, making every day unique and challenging. If you are passionate about technology, enjoy working hands-on, and thrive in a fast-paced environment, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Install, maintain, and repair equipment at client locations.
- Diagnose technical issues and provide effective solutions.
- Perform routine maintenance to ensure equipment functionality.
- Provide training and support to clients on equipment usage.
- Maintain accurate records of service activities and reports.
- Ensure compliance with safety and operational standards.
- Collaborate with the technical team to resolve complex issues.
- Travel to various client sites as required.
Requirements
Text copied to clipboard!- Proven experience as a Field Service Technician or similar role.
- Strong knowledge of mechanical and electrical systems.
- Ability to read and interpret technical manuals and schematics.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service abilities.
- Valid driver’s license and willingness to travel.
- Ability to work independently and manage time effectively.
- High school diploma or equivalent; technical certification is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with diagnosing and repairing equipment?
- How do you handle situations where you cannot immediately resolve a technical issue?
- Are you comfortable traveling frequently for work?
- What safety protocols do you follow when working on-site?
- Can you provide an example of a time you delivered excellent customer service?
