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Title

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Enrollment Manager

Description

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We are looking for an Enrollment Manager to lead and optimize our student enrollment processes. The Enrollment Manager will be responsible for overseeing the admissions team, developing and implementing enrollment strategies, and ensuring a seamless experience for prospective students from inquiry through matriculation. This role requires a strategic thinker with strong leadership skills, excellent communication abilities, and a deep understanding of the education sector. As an Enrollment Manager, you will analyze enrollment data, identify trends, and develop targeted recruitment campaigns to attract diverse student populations. You will collaborate closely with marketing, academic departments, and student services to ensure alignment of enrollment goals with institutional objectives. The ideal candidate will have experience managing admissions teams, a track record of meeting or exceeding enrollment targets, and a commitment to providing exceptional service to prospective students and their families. Key responsibilities include managing the daily operations of the admissions office, training and mentoring staff, and maintaining compliance with institutional policies and regulatory requirements. You will also be responsible for developing and maintaining relationships with high schools, community organizations, and other partners to expand the institution’s reach. The Enrollment Manager will monitor application pipelines, provide regular reports to senior leadership, and recommend process improvements to enhance efficiency and effectiveness. The successful candidate will possess strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Familiarity with CRM systems, data analysis tools, and digital marketing strategies is highly desirable. The Enrollment Manager will play a critical role in shaping the future of the institution by ensuring that enrollment goals are met and that students receive the support they need throughout the admissions process.

Responsibilities

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  • Oversee and manage the admissions and enrollment process.
  • Develop and implement enrollment strategies to meet institutional goals.
  • Lead, train, and mentor the admissions team.
  • Analyze enrollment data and prepare regular reports for leadership.
  • Collaborate with marketing and academic departments on recruitment initiatives.
  • Ensure compliance with institutional and regulatory policies.
  • Maintain relationships with feeder schools and community partners.
  • Monitor application pipelines and address bottlenecks.
  • Provide exceptional service to prospective students and families.
  • Recommend and implement process improvements.

Requirements

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  • Bachelor’s degree in education, business, or related field.
  • 3+ years of experience in admissions or enrollment management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency with CRM and data analysis tools.
  • Ability to develop and execute strategic plans.
  • Attention to detail and strong organizational skills.
  • Experience working in a fast-paced environment.
  • Commitment to diversity and inclusion.
  • Knowledge of regulatory and compliance requirements.

Potential interview questions

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  • What experience do you have managing admissions or enrollment teams?
  • How have you developed and implemented successful enrollment strategies?
  • Describe a time you improved an admissions process.
  • How do you ensure compliance with institutional and regulatory policies?
  • What CRM or data analysis tools have you used?
  • How do you handle high-pressure situations or tight deadlines?
  • What steps do you take to provide excellent service to prospective students?
  • How do you foster diversity and inclusion in enrollment?
  • Describe your experience collaborating with other departments.
  • What motivates you to work in enrollment management?