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Title
Text copied to clipboard!Enrollment Coordinator
Description
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We are looking for an Enrollment Coordinator to join our team and oversee the student enrollment process from initial inquiry through registration and onboarding. The Enrollment Coordinator will serve as the primary point of contact for prospective students and their families, providing guidance, support, and information throughout the admissions process. This role requires excellent organizational skills, attention to detail, and the ability to communicate effectively with diverse audiences. The Enrollment Coordinator will collaborate closely with admissions, academic departments, and administrative staff to ensure a smooth and efficient enrollment experience. Key responsibilities include managing application materials, maintaining accurate records, scheduling interviews or campus visits, and assisting with orientation activities. The ideal candidate will have experience in educational administration or a related field, strong interpersonal skills, and a commitment to delivering exceptional service. This position offers the opportunity to make a meaningful impact on students’ educational journeys and contribute to the growth and success of the institution.
Responsibilities
Text copied to clipboard!- Manage and process student applications and enrollment documents
- Serve as the primary contact for prospective students and families
- Coordinate campus tours, interviews, and orientation sessions
- Maintain accurate and confidential student records
- Collaborate with admissions and academic departments
- Provide timely responses to inquiries via phone, email, and in person
- Assist with the development and implementation of enrollment strategies
- Track and report enrollment data and trends
- Support students through the registration and onboarding process
- Ensure compliance with institutional policies and regulations
Requirements
Text copied to clipboard!- Bachelor’s degree in education, administration, or related field
- Experience in admissions, enrollment, or student services preferred
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Attention to detail and accuracy in record-keeping
- Ability to work collaboratively with diverse teams
- Proficiency with database and office software
- Customer service orientation and problem-solving skills
- Ability to handle sensitive information confidentially
- Flexibility to work occasional evenings or weekends as needed
Potential interview questions
Text copied to clipboard!- What experience do you have with student enrollment or admissions?
- How do you handle confidential or sensitive information?
- Describe a time you provided exceptional customer service.
- How do you prioritize tasks during busy enrollment periods?
- What strategies do you use to communicate with diverse audiences?
- Are you comfortable working with databases and student information systems?
- How would you handle a difficult or upset prospective student or parent?
- What interests you about working in educational administration?
- Can you describe your experience with event coordination?
- Are you available to work evenings or weekends if required?
