Text copied to clipboard!
Title
Text copied to clipboard!Employment Services Manager
Description
Text copied to clipboard!
We are looking for an experienced Employment Services Manager to lead our team in providing comprehensive employment services to job seekers. The ideal candidate will have a strong background in human resources, career counseling, and workforce development. As an Employment Services Manager, you will be responsible for developing and implementing programs that assist individuals in finding and retaining employment. You will work closely with community organizations, employers, and job seekers to create opportunities for meaningful employment. Your role will involve managing a team of employment specialists, coordinating job fairs and workshops, and ensuring that our services meet the needs of our clients. You will also be responsible for tracking and reporting on the success of our programs, as well as identifying areas for improvement. The successful candidate will have excellent communication and organizational skills, as well as a passion for helping others achieve their career goals. If you are a motivated and compassionate leader with a commitment to making a difference in the lives of job seekers, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and implement employment programs and services.
- Manage a team of employment specialists.
- Coordinate job fairs, workshops, and other events.
- Collaborate with community organizations and employers.
- Provide career counseling and job search assistance.
- Track and report on program success and outcomes.
- Identify areas for improvement and implement changes.
- Ensure compliance with relevant laws and regulations.
- Maintain up-to-date knowledge of labor market trends.
- Develop and maintain relationships with key stakeholders.
- Oversee the creation of marketing materials for employment services.
- Monitor and manage program budgets.
- Provide training and support to staff.
- Develop and implement strategies to increase client engagement.
- Ensure high-quality service delivery to clients.
- Evaluate the effectiveness of employment programs.
- Prepare reports and presentations for senior management.
- Handle client complaints and resolve issues.
- Stay informed about best practices in employment services.
- Promote a positive and inclusive work environment.
Requirements
Text copied to clipboard!- Bachelor's degree in Human Resources, Business Administration, or related field.
- Minimum of 5 years of experience in employment services or workforce development.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively with diverse populations.
- Knowledge of labor market trends and employment laws.
- Experience in program development and evaluation.
- Strong organizational and time management skills.
- Ability to handle multiple tasks and meet deadlines.
- Proficiency in Microsoft Office Suite.
- Experience with database management and reporting.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making skills.
- Commitment to providing high-quality services to clients.
- Ability to travel as needed.
- Experience in budget management.
- Knowledge of community resources and services.
- Ability to develop and maintain professional relationships.
- Strong presentation and public speaking skills.
- Passion for helping others achieve their career goals.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in managing employment services programs?
- How do you stay informed about labor market trends and employment laws?
- Can you provide an example of a successful employment program you developed?
- How do you handle conflicts or complaints from clients?
- What strategies do you use to engage and motivate your team?
- How do you ensure compliance with relevant laws and regulations?
- Can you describe a time when you had to make a difficult decision in your role?
- How do you measure the success of employment programs?
- What experience do you have in budget management?
- How do you build and maintain relationships with community organizations and employers?
