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Title

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Employee Relations Manager

Description

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We are looking for an experienced Employee Relations Manager to join our Human Resources team. The ideal candidate will be responsible for fostering a positive work environment by managing employee relations, resolving workplace conflicts, and ensuring compliance with labor laws and company policies. This role requires strong interpersonal skills, a deep understanding of employment law, and the ability to handle sensitive situations with discretion and professionalism. As an Employee Relations Manager, you will serve as a trusted advisor to management and employees, providing guidance on employee relations issues, performance management, and disciplinary actions. You will also play a key role in developing and implementing policies and procedures that promote a fair and respectful workplace culture. The successful candidate will have a proven track record in handling complex employee relations cases, conducting thorough investigations, and delivering effective solutions that align with organizational goals. You will work closely with HR Business Partners, Legal Counsel, and department leaders to ensure consistent and fair treatment of employees across the organization. In this role, you will also be responsible for analyzing employee relations trends and metrics to identify areas for improvement and recommend proactive strategies to enhance employee engagement and retention. Your ability to communicate clearly, build trust, and maintain confidentiality will be critical to your success in this position. If you are passionate about creating a positive work environment and have the expertise to navigate complex employee relations issues, we encourage you to apply for this rewarding opportunity.

Responsibilities

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  • Manage and resolve complex employee relations issues.
  • Conduct thorough and objective workplace investigations.
  • Provide guidance to managers on performance management and disciplinary actions.
  • Ensure compliance with labor laws and company policies.
  • Develop and implement employee relations policies and procedures.
  • Analyze employee relations trends and recommend improvements.
  • Collaborate with HR and Legal teams on sensitive matters.
  • Promote a positive and inclusive workplace culture.
  • Support conflict resolution and mediation efforts.
  • Maintain accurate documentation of employee relations cases.

Requirements

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  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 5+ years of experience in employee relations or HR management.
  • Strong knowledge of employment laws and regulations.
  • Excellent interpersonal and communication skills.
  • Proven ability to handle confidential information with discretion.
  • Experience conducting investigations and resolving conflicts.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • Professional HR certification (e.g., SHRM-CP, PHR) preferred.
  • Proficiency in HRIS and Microsoft Office Suite.

Potential interview questions

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  • How many years of experience do you have in employee relations?
  • Can you describe a complex employee relations issue you resolved?
  • What is your approach to conducting workplace investigations?
  • How do you stay updated on employment law changes?
  • Have you ever developed or revised an employee relations policy?
  • How do you handle conflicts between employees and management?
  • What tools do you use to track employee relations metrics?
  • Describe a time you had to deliver difficult feedback to an employee.
  • How do you ensure confidentiality in sensitive HR matters?
  • What strategies do you use to promote a positive work environment?