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Title

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Ecommerce Manager

Description

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We are looking for an experienced Ecommerce Manager to oversee and enhance our online sales operations. The ideal candidate will be responsible for developing and implementing strategies to drive online sales growth, improve customer experience, and optimize digital marketing efforts. You will manage our ecommerce platforms, analyze performance metrics, and collaborate with cross-functional teams to ensure seamless integration of ecommerce initiatives with overall business objectives. As an Ecommerce Manager, you will be expected to have a deep understanding of ecommerce best practices, digital marketing strategies, and customer behavior analytics. You will be responsible for managing product listings, pricing strategies, promotional campaigns, and inventory management to maximize sales and profitability. Additionally, you will oversee website functionality, user experience, and ensure that the online store is visually appealing, user-friendly, and optimized for conversions. Your role will involve close collaboration with marketing, sales, IT, and customer service teams to ensure alignment of ecommerce strategies with broader organizational goals. You will also be responsible for staying updated on industry trends, competitor activities, and emerging technologies to continuously improve our ecommerce presence. The successful candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of successfully managing ecommerce platforms. You should be comfortable working in a fast-paced environment, capable of managing multiple projects simultaneously, and able to make data-driven decisions to achieve business objectives. In this role, you will also be responsible for managing relationships with external vendors, agencies, and partners to ensure effective execution of ecommerce initiatives. You will monitor and report on key performance indicators (KPIs), providing insights and recommendations to senior management for continuous improvement. We offer a dynamic and collaborative work environment, opportunities for professional growth, and the chance to significantly impact our company's online presence and revenue growth. If you are passionate about ecommerce, digital marketing, and delivering exceptional customer experiences, we encourage you to apply and join our dedicated team.

Responsibilities

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  • Develop and implement ecommerce strategies to drive online sales growth.
  • Manage and optimize product listings, pricing, and promotional campaigns.
  • Analyze website performance metrics and customer behavior to improve user experience.
  • Collaborate with marketing, sales, and IT teams to align ecommerce initiatives with business goals.
  • Oversee inventory management and ensure accurate product availability online.
  • Monitor industry trends and competitor activities to identify opportunities for improvement.
  • Manage relationships with external vendors, agencies, and partners.
  • Prepare and present regular reports on ecommerce performance and KPIs.

Requirements

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  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Minimum 3-5 years of experience managing ecommerce platforms.
  • Strong knowledge of digital marketing strategies and ecommerce best practices.
  • Proficiency in analytics tools such as Google Analytics and ecommerce platforms like Shopify or Magento.
  • Excellent analytical, organizational, and project management skills.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience managing vendor relationships and external partnerships.

Potential interview questions

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  • Can you describe your experience managing ecommerce platforms and online sales?
  • What strategies have you used to optimize product listings and pricing?
  • How do you analyze and interpret ecommerce performance metrics?
  • Describe a successful promotional campaign you managed and its results.
  • How do you stay updated on ecommerce trends and emerging technologies?