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Title
Text copied to clipboard!Dry Cleaning Technician
Description
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We are looking for a dedicated and detail-oriented Dry Cleaning Technician to join our team. The ideal candidate will have a strong understanding of fabric care, stain removal, and garment finishing techniques. As a Dry Cleaning Technician, you will be responsible for operating dry cleaning machines, pressing equipment, and other tools to ensure that garments are cleaned and finished to the highest standards. You will also be expected to inspect garments for stains, damage, and other issues, and to take appropriate action to address these problems. In addition to technical skills, the successful candidate will possess excellent customer service abilities, as you will often interact with clients to discuss their specific cleaning needs and preferences. You should be able to work efficiently in a fast-paced environment, manage multiple tasks simultaneously, and maintain a high level of accuracy and attention to detail. This role requires a commitment to maintaining a clean and organized work area, adhering to safety protocols, and following company policies and procedures. If you have a passion for garment care and a keen eye for detail, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Operate dry cleaning machines and pressing equipment.
- Inspect garments for stains, damage, and other issues.
- Pre-treat stains and perform spot cleaning as needed.
- Press and finish garments to customer specifications.
- Maintain a clean and organized work area.
- Adhere to safety protocols and company policies.
- Manage multiple tasks and prioritize workload.
- Provide excellent customer service and address client concerns.
- Keep accurate records of cleaning processes and customer orders.
- Perform routine maintenance on dry cleaning equipment.
- Assist with inventory management and ordering supplies.
- Collaborate with team members to ensure efficient workflow.
- Stay updated on industry trends and best practices.
- Handle delicate fabrics and specialty items with care.
- Ensure timely completion of all cleaning tasks.
- Communicate effectively with customers and team members.
- Follow proper procedures for handling and disposing of chemicals.
- Participate in training and development opportunities.
- Assist with front counter duties as needed.
- Ensure compliance with environmental regulations.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in dry cleaning or a related field.
- Strong understanding of fabric care and stain removal techniques.
- Ability to operate dry cleaning and pressing equipment.
- Excellent attention to detail and accuracy.
- Strong customer service skills.
- Ability to work efficiently in a fast-paced environment.
- Good communication and interpersonal skills.
- Ability to manage multiple tasks simultaneously.
- Basic computer skills for record-keeping.
- Physical ability to lift and move heavy garments and equipment.
- Knowledge of safety protocols and procedures.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new techniques.
- Reliable and punctual with a strong work ethic.
- Ability to handle delicate and specialty fabrics with care.
- Commitment to maintaining a clean and organized work area.
- Flexibility to work various shifts, including weekends.
- Knowledge of environmental regulations related to dry cleaning.
- Strong problem-solving skills.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in dry cleaning?
- How do you handle delicate fabrics and specialty items?
- What techniques do you use for stain removal?
- How do you prioritize tasks in a fast-paced environment?
- Can you provide an example of a time you provided excellent customer service?
- How do you ensure accuracy and attention to detail in your work?
- What steps do you take to maintain a clean and organized work area?
- How do you handle multiple tasks simultaneously?
- What safety protocols do you follow when handling chemicals?
- How do you stay updated on industry trends and best practices?
- Can you describe a challenging situation you faced in your previous role and how you resolved it?
- How do you handle customer complaints or concerns?
- What is your approach to routine maintenance of dry cleaning equipment?
- How do you ensure compliance with environmental regulations?
- What motivates you to work in the dry cleaning industry?
- How do you handle feedback and criticism?
- Can you describe a time when you had to learn a new technique or process?
- How do you manage your time effectively during busy periods?
- What qualities do you think are essential for a Dry Cleaning Technician?
- How do you ensure the quality of your work meets customer expectations?