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Title

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Dry Cleaning Attendant

Description

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We are looking for a dedicated and detail-oriented Dry Cleaning Attendant to join our team. The ideal candidate will be responsible for managing the entire dry cleaning process, from receiving garments to delivering them back to customers in pristine condition. This role requires a keen eye for detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environment. As a Dry Cleaning Attendant, you will be expected to handle a variety of fabrics and stains, ensuring that each item is treated with the utmost care. You will also be responsible for operating and maintaining dry cleaning machines, pressing equipment, and other related tools. Additionally, you will need to keep accurate records of all transactions, manage inventory, and ensure that the dry cleaning area is clean and organized at all times. The successful candidate will have a strong work ethic, the ability to follow detailed instructions, and a commitment to providing high-quality service to our customers. If you have a passion for garment care and enjoy working in a team-oriented environment, we encourage you to apply for this position.

Responsibilities

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  • Receive and inspect garments for stains, damage, and special instructions.
  • Operate dry cleaning machines and other related equipment.
  • Treat stains and spots using appropriate cleaning methods and chemicals.
  • Press and finish garments to customer specifications.
  • Maintain accurate records of all transactions and orders.
  • Manage inventory of cleaning supplies and chemicals.
  • Ensure the dry cleaning area is clean and organized.
  • Provide excellent customer service and address any customer concerns.
  • Follow all safety and health regulations.
  • Assist with other tasks as needed, such as folding laundry or handling alterations.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in dry cleaning or a related field is preferred.
  • Strong attention to detail and ability to follow instructions.
  • Excellent customer service skills.
  • Ability to operate dry cleaning machines and other related equipment.
  • Knowledge of different fabrics and appropriate cleaning methods.
  • Good organizational and time management skills.
  • Ability to work in a fast-paced environment.
  • Strong communication skills.
  • Physical ability to lift and carry heavy items.

Potential interview questions

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  • Can you describe your previous experience in dry cleaning or a related field?
  • How do you handle difficult stains or delicate fabrics?
  • What steps do you take to ensure customer satisfaction?
  • How do you manage your time when handling multiple orders?
  • Can you describe a time when you had to deal with a difficult customer and how you resolved the issue?
  • What safety precautions do you take when handling cleaning chemicals?
  • How do you stay organized and keep track of orders?
  • What do you enjoy most about working in the dry cleaning industry?
  • How do you handle working in a fast-paced environment?
  • Are you comfortable lifting and carrying heavy items as part of your job?