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Title
Text copied to clipboard!Dining Room Attendant
Description
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We are looking for a dedicated and detail-oriented Dining Room Attendant to join our team. The ideal candidate will be responsible for maintaining the cleanliness and organization of the dining area, ensuring that guests have a pleasant dining experience. This role requires excellent customer service skills, the ability to work efficiently in a fast-paced environment, and a keen eye for detail. As a Dining Room Attendant, you will be expected to clear and reset tables, assist with food and beverage service, and address any guest inquiries or concerns promptly and professionally. You will also be responsible for maintaining the overall appearance of the dining area, including sweeping, mopping, and sanitizing surfaces. The successful candidate will be a team player who can work collaboratively with other staff members to ensure a seamless dining experience for all guests. This position offers an excellent opportunity to gain experience in the hospitality industry and develop valuable skills that can be applied to a variety of roles within the sector. If you are passionate about providing exceptional service and creating a welcoming atmosphere for guests, we encourage you to apply for this position.
Responsibilities
Text copied to clipboard!- Clear and reset tables promptly and efficiently.
- Assist with food and beverage service as needed.
- Maintain cleanliness and organization of the dining area.
- Sweep, mop, and sanitize surfaces regularly.
- Ensure that all dining room supplies are stocked and readily available.
- Address guest inquiries and concerns in a professional manner.
- Collaborate with other staff members to ensure a seamless dining experience.
- Monitor and maintain the overall appearance of the dining area.
- Assist with setting up and breaking down dining room for special events.
- Follow all health and safety regulations.
- Report any maintenance or repair needs to management.
- Assist with training new staff members as needed.
- Provide exceptional customer service at all times.
- Handle guest complaints and issues with tact and professionalism.
- Ensure that all dining room equipment is in good working order.
- Assist with inventory management and ordering supplies.
- Participate in team meetings and training sessions.
- Adhere to company policies and procedures.
- Perform other duties as assigned by management.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role preferred.
- Excellent customer service skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail.
- Ability to stand and walk for extended periods of time.
- Good communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic knowledge of food and beverage service.
- Ability to lift and carry up to 25 pounds.
- Team player with a positive attitude.
- Ability to handle stressful situations calmly and professionally.
- Basic math skills for handling cash transactions.
- Knowledge of health and safety regulations.
- Ability to follow instructions and work independently.
- Reliable and punctual.
- Professional appearance and demeanor.
- Willingness to learn and take on new responsibilities.
- Ability to multitask and prioritize tasks effectively.
Potential interview questions
Text copied to clipboard!- Can you describe a time when you provided exceptional customer service?
- How do you handle stressful situations in a fast-paced environment?
- What steps do you take to ensure a clean and organized dining area?
- How do you prioritize tasks when the dining room is busy?
- Can you give an example of how you worked as part of a team to achieve a common goal?
- What do you think is the most important aspect of providing a positive dining experience for guests?
- How do you handle guest complaints or concerns?
- What experience do you have with food and beverage service?
- How do you ensure that health and safety regulations are followed?
- Why are you interested in working as a Dining Room Attendant?
