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Title

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Digital Program Manager

Description

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We are looking for a highly skilled Digital Program Manager to join our team. The ideal candidate will have extensive experience in managing digital projects and programs, ensuring they are completed on time, within scope, and within budget. This role requires a strategic thinker who can align digital initiatives with business goals, manage cross-functional teams, and communicate effectively with stakeholders at all levels. The Digital Program Manager will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Digital Program Manager will also define the project’s objectives and oversee quality control throughout its life cycle. The successful candidate will have a proven track record of managing multiple projects simultaneously, with a strong understanding of digital marketing, web development, and data analytics. They will be adept at using project management tools and methodologies to track progress, identify risks, and ensure successful project delivery. The role requires excellent problem-solving skills, the ability to work under pressure, and a keen eye for detail. The Digital Program Manager will also be responsible for mentoring and developing junior team members, fostering a collaborative and innovative work environment. If you are passionate about digital transformation and have the skills and experience to drive successful digital programs, we would love to hear from you.

Responsibilities

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  • Develop and manage digital program plans, including scope, schedule, and budget.
  • Coordinate cross-functional teams to ensure project milestones are met.
  • Communicate project status, risks, and issues to stakeholders.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Identify and manage project risks and issues.
  • Develop and maintain project documentation.
  • Conduct project post-mortems and create recommendations for future projects.
  • Manage relationships with third-party vendors and contractors.
  • Ensure compliance with company policies and procedures.
  • Mentor and develop junior team members.
  • Facilitate project meetings and workshops.
  • Monitor and report on project performance using appropriate tools and techniques.
  • Ensure quality assurance and quality control throughout the project lifecycle.
  • Develop and implement project management best practices.
  • Align digital initiatives with business goals and objectives.
  • Manage project budgets and financials.
  • Ensure effective resource allocation and utilization.
  • Drive continuous improvement in project management processes.
  • Foster a collaborative and innovative work environment.
  • Stay up-to-date with industry trends and best practices.

Requirements

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  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in digital program management.
  • Proven track record of managing multiple digital projects simultaneously.
  • Strong understanding of digital marketing, web development, and data analytics.
  • Excellent project management skills, including the use of project management tools and methodologies.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication and interpersonal skills.
  • Ability to manage cross-functional teams and stakeholders.
  • Strong organizational and time management skills.
  • Experience with Agile and Scrum methodologies.
  • Proficiency in project management software such as Microsoft Project, JIRA, or Trello.
  • Strong financial management skills, including budgeting and forecasting.
  • Ability to identify and manage project risks and issues.
  • Experience with quality assurance and quality control processes.
  • Strong leadership and team management skills.
  • Ability to mentor and develop junior team members.
  • Experience with vendor and contractor management.
  • Strong analytical and decision-making skills.
  • Ability to drive continuous improvement in project management processes.
  • Passion for digital transformation and innovation.

Potential interview questions

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  • Can you describe a digital project you managed from start to finish?
  • How do you ensure that a project stays on track and within budget?
  • What project management tools and methodologies are you most comfortable using?
  • How do you handle project risks and issues?
  • Can you provide an example of a time when you had to manage a difficult stakeholder?
  • How do you prioritize tasks and manage your time effectively?
  • What strategies do you use to foster collaboration within your team?
  • How do you stay up-to-date with industry trends and best practices?
  • Can you describe a time when you had to manage multiple projects simultaneously?
  • How do you ensure quality assurance and quality control throughout a project?
  • What is your experience with Agile and Scrum methodologies?
  • How do you manage relationships with third-party vendors and contractors?
  • Can you provide an example of a project that did not go as planned and how you handled it?
  • How do you align digital initiatives with business goals and objectives?
  • What is your approach to mentoring and developing junior team members?
  • How do you handle changes in project scope or requirements?
  • What is your experience with financial management, including budgeting and forecasting?
  • How do you ensure effective resource allocation and utilization?
  • Can you describe a time when you implemented a project management best practice?
  • What motivates you to work in digital program management?