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Title
Text copied to clipboard!Deli Counter Attendant
Description
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We are looking for a dedicated and friendly Deli Counter Attendant to join our team. As a Deli Counter Attendant, you will be responsible for providing exceptional customer service, preparing and serving a variety of deli products, and maintaining a clean and organized work environment. You will interact with customers to take orders, answer questions about products, and ensure that each customer leaves satisfied with their experience. The ideal candidate will have a passion for food, excellent communication skills, and the ability to work efficiently in a fast-paced environment. You will be expected to follow all food safety and sanitation guidelines, as well as company policies and procedures. Your role will also involve restocking supplies, slicing meats and cheeses, making sandwiches, and handling cash transactions. If you enjoy working with people and have a keen eye for detail, this could be the perfect job for you. Join us and be a part of a team that values quality, customer satisfaction, and teamwork.
Responsibilities
Text copied to clipboard!- Greet customers and take their orders.
- Prepare and serve deli products such as meats, cheeses, and sandwiches.
- Maintain a clean and organized work area.
- Follow all food safety and sanitation guidelines.
- Restock supplies and products as needed.
- Handle cash transactions and operate the cash register.
- Answer customer questions about products and services.
- Ensure customer satisfaction with each order.
- Assist with inventory management and ordering supplies.
- Collaborate with team members to ensure efficient service.
- Prepare food items according to company recipes and standards.
- Monitor product freshness and quality.
- Provide samples to customers when appropriate.
- Wrap, label, and price deli products.
- Assist with opening and closing duties.
- Report any equipment issues to management.
- Participate in training sessions and meetings.
- Adhere to company policies and procedures.
- Assist with catering orders and special requests.
- Maintain knowledge of current promotions and specials.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a deli or food service environment preferred.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Basic math skills for handling cash transactions.
- Ability to stand for extended periods of time.
- Knowledge of food safety and sanitation practices.
- Ability to work flexible hours, including weekends and holidays.
- Attention to detail and accuracy.
- Ability to lift and carry up to 25 pounds.
- Team player with a positive attitude.
- Ability to follow instructions and procedures.
- Good organizational skills.
- Ability to multitask and prioritize tasks.
- Reliable and punctual.
- Willingness to learn and adapt.
- Friendly and approachable demeanor.
- Basic computer skills for operating the cash register.
- Ability to handle customer complaints professionally.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a deli or food service environment?
- How do you handle difficult or dissatisfied customers?
- What steps do you take to ensure food safety and sanitation?
- How do you prioritize tasks during busy periods?
- Can you provide an example of a time you worked as part of a team?
- How do you handle cash transactions and ensure accuracy?
- What do you enjoy most about working in a customer service role?
- How do you stay organized and maintain a clean work area?
- Are you comfortable working flexible hours, including weekends and holidays?
- How do you ensure product freshness and quality?
- Can you describe a time when you went above and beyond for a customer?
- How do you handle multiple tasks at once?
- What do you know about our deli products and services?
- How do you stay motivated during slow periods?
- Can you describe a time when you had to learn a new skill quickly?
- How do you handle constructive criticism from supervisors?
- What strategies do you use to remember regular customers and their preferences?
- How do you ensure accuracy when taking and preparing orders?
- Can you describe a time when you had to resolve a conflict with a coworker?
- What do you think is the most important quality for a Deli Counter Attendant to have?
