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Title
Text copied to clipboard!Credit Controller
Description
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We are looking for a diligent and experienced Credit Controller to join our finance team. The ideal candidate will be responsible for managing the credit control process, ensuring that all outstanding debts are collected in a timely manner, and maintaining accurate records of all transactions. The Credit Controller will work closely with the sales and customer service teams to resolve any issues that may arise and will be responsible for setting credit limits and terms for new and existing customers. This role requires excellent communication and negotiation skills, as well as a strong understanding of financial principles and practices. The successful candidate will be detail-oriented, highly organized, and able to work independently to meet deadlines. In addition to managing the credit control process, the Credit Controller will also be responsible for preparing regular reports on the status of outstanding debts, identifying potential risks, and recommending actions to mitigate those risks. This is a key role within the finance team, and the successful candidate will have the opportunity to make a significant impact on the company's financial health and stability.
Responsibilities
Text copied to clipboard!- Manage and oversee the credit control process.
- Ensure timely collection of outstanding debts.
- Maintain accurate records of all transactions.
- Set credit limits and terms for new and existing customers.
- Work closely with sales and customer service teams to resolve issues.
- Prepare regular reports on the status of outstanding debts.
- Identify potential risks and recommend actions to mitigate them.
- Negotiate payment plans with customers.
- Monitor customer accounts for non-payment and delayed payment.
- Conduct credit checks on new customers.
- Review and update the company's credit policy.
- Handle customer queries and disputes regarding invoices.
- Liaise with external debt collection agencies if necessary.
- Ensure compliance with relevant laws and regulations.
- Provide support to the finance team as needed.
Requirements
Text copied to clipboard!- Proven experience as a Credit Controller or similar role.
- Strong understanding of financial principles and practices.
- Excellent communication and negotiation skills.
- Detail-oriented and highly organized.
- Ability to work independently and meet deadlines.
- Proficient in Microsoft Office, particularly Excel.
- Experience with accounting software.
- Strong analytical and problem-solving skills.
- Ability to handle sensitive information confidentially.
- Bachelor's degree in Finance, Accounting, or related field.
- Professional certification (e.g., CICM) is a plus.
- Experience in a similar industry is preferred.
- Strong interpersonal skills.
- Ability to work under pressure.
- Excellent time management skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with credit control?
- How do you handle difficult customers?
- What strategies do you use to ensure timely collection of debts?
- Can you provide an example of a time when you successfully resolved a payment dispute?
- How do you stay organized and manage your workload?
- What accounting software are you familiar with?
- How do you handle sensitive information?
- Can you describe a time when you identified a potential risk and how you mitigated it?
- What is your approach to setting credit limits and terms?
- How do you ensure compliance with relevant laws and regulations?
