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Title

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Credit and Collections Manager

Description

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We are looking for a dedicated and experienced Credit and Collections Manager to join our team. In this role, you will be responsible for overseeing the credit granting process, ensuring timely collections, and maintaining strong relationships with clients. Your primary goal will be to minimize financial risks while maximizing revenue. You will work closely with the finance team, sales department, and external clients to ensure smooth credit operations and effective debt recovery. As a Credit and Collections Manager, you will develop and implement credit policies, assess the creditworthiness of potential clients, and monitor outstanding accounts. You will also lead a team of credit and collections professionals, providing guidance and support to achieve departmental goals. Your ability to analyze financial data, negotiate payment terms, and resolve disputes will be critical to your success in this role. The ideal candidate will have a strong background in finance or accounting, excellent communication skills, and a proven track record in credit and collections management. You should be detail-oriented, proactive, and capable of working in a fast-paced environment. If you are passionate about financial management and enjoy building relationships with clients, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Develop and implement credit policies and procedures.
  • Evaluate the creditworthiness of potential and existing clients.
  • Monitor and manage outstanding accounts to ensure timely collections.
  • Negotiate payment terms and resolve disputes with clients.
  • Prepare and present regular reports on credit and collections performance.
  • Lead and mentor a team of credit and collections professionals.
  • Collaborate with the sales and finance teams to align credit strategies.
  • Ensure compliance with legal and regulatory requirements in credit operations.

Requirements

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  • Bachelor's degree in finance, accounting, or a related field.
  • Proven experience in credit and collections management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation abilities.
  • Proficiency in financial software and tools.
  • Ability to lead and motivate a team.
  • Detail-oriented with strong organizational skills.
  • Knowledge of relevant laws and regulations.

Potential interview questions

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  • Can you describe your experience in managing credit and collections?
  • How do you evaluate the creditworthiness of a client?
  • What strategies do you use to ensure timely collections?
  • Can you share an example of a successful negotiation with a client?
  • How do you handle disputes or conflicts with clients regarding payments?
  • What tools or software have you used for credit and collections management?
  • How do you ensure compliance with legal and regulatory requirements?
  • What steps do you take to mentor and lead your team effectively?