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Title
Text copied to clipboard!CPG Key Account Manager
Description
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We are looking for a highly motivated and experienced CPG Key Account Manager to join our dynamic team. In this role, you will be responsible for managing and growing key accounts within the Consumer Packaged Goods (CPG) sector. You will work closely with clients to understand their needs, develop strategic plans, and ensure the successful execution of those plans. Your primary goal will be to build strong, long-lasting relationships with key clients, driving sales growth and ensuring customer satisfaction. You will also be responsible for identifying new business opportunities within existing accounts and working collaboratively with internal teams to deliver exceptional service. The ideal candidate will have a deep understanding of the CPG industry, excellent communication and negotiation skills, and a proven track record of managing key accounts successfully. If you are a strategic thinker with a passion for building relationships and driving business growth, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Develop and maintain strong relationships with key accounts.
- Understand client needs and develop strategic account plans.
- Execute account plans to achieve sales targets and business objectives.
- Identify new business opportunities within existing accounts.
- Collaborate with internal teams to deliver exceptional service.
- Monitor account performance and provide regular updates to management.
- Negotiate contracts and agreements with clients.
- Resolve any issues or conflicts that arise with key accounts.
- Conduct regular business reviews with clients.
- Stay up-to-date with industry trends and market conditions.
- Prepare and deliver presentations to clients and stakeholders.
- Manage account budgets and ensure profitability.
- Provide training and support to junior account managers.
- Develop and implement sales strategies to drive growth.
- Analyze sales data and generate reports for management.
- Attend industry events and trade shows to network and promote the company.
- Ensure compliance with company policies and procedures.
- Maintain accurate records of all account activities.
- Work closely with the marketing team to develop promotional materials.
- Provide feedback to product development teams based on client needs.
Requirements
Text copied to clipboard!- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in key account management.
- Proven track record of managing and growing key accounts.
- Strong understanding of the CPG industry.
- Excellent communication and negotiation skills.
- Ability to develop and execute strategic account plans.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and CRM software.
- Strong organizational and time management skills.
- Ability to travel as needed.
- Experience with contract negotiation and management.
- Strong presentation skills.
- Ability to build and maintain strong client relationships.
- Knowledge of market trends and industry best practices.
- Ability to manage multiple accounts and projects simultaneously.
- Strong attention to detail.
- Ability to work under pressure and meet deadlines.
- Excellent customer service skills.
- Ability to provide training and support to junior team members.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing key accounts in the CPG industry?
- How do you develop and execute strategic account plans?
- Can you provide an example of a successful negotiation you conducted?
- How do you handle conflicts or issues with key accounts?
- What strategies do you use to identify new business opportunities within existing accounts?
- How do you stay up-to-date with industry trends and market conditions?
- Can you describe a time when you exceeded your sales targets?
- How do you collaborate with internal teams to deliver exceptional service?
- What tools or software do you use to manage your accounts?
- How do you prioritize your tasks and manage your time effectively?
- Can you provide an example of a challenging client situation and how you resolved it?
- How do you ensure compliance with company policies and procedures?
- What is your approach to conducting business reviews with clients?
- How do you prepare and deliver presentations to clients and stakeholders?
- Can you describe your experience with contract negotiation and management?
- How do you analyze sales data and generate reports for management?
- What strategies do you use to build and maintain strong client relationships?
- How do you provide training and support to junior account managers?
- Can you describe a time when you had to work under pressure to meet a deadline?
- What do you believe are the key factors to success in key account management?