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Title
Text copied to clipboard!Computer Technician
Description
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We are looking for a skilled and dedicated Computer Technician to join our dynamic IT team. The ideal candidate will have a strong background in computer hardware, software, and network troubleshooting, and will be responsible for ensuring the smooth operation of our organization's computer systems and networks. The Computer Technician will provide technical support, diagnose and resolve hardware and software issues, install and configure computer systems, and maintain network infrastructure. This role requires excellent problem-solving skills, attention to detail, and the ability to communicate effectively with users of varying technical expertise.
The successful candidate will be responsible for performing regular maintenance tasks, including system updates, backups, and security checks, to ensure optimal performance and security of our IT infrastructure. They will also be expected to respond promptly to user requests for assistance, providing clear and concise instructions and guidance to resolve technical issues efficiently. Additionally, the Computer Technician will collaborate closely with other IT professionals to implement new technologies and improve existing systems.
In this role, the candidate will be expected to maintain accurate records of all maintenance activities, repairs, and installations, ensuring compliance with organizational policies and procedures. They will also be responsible for managing inventory of computer equipment and supplies, ordering replacements as necessary, and ensuring that all equipment is properly maintained and accounted for.
The ideal candidate will possess strong analytical and troubleshooting skills, with the ability to quickly identify and resolve technical issues. They should be comfortable working independently as well as part of a team, and must be able to prioritize tasks effectively to meet deadlines and maintain productivity. Excellent communication and interpersonal skills are essential, as the Computer Technician will frequently interact with users, vendors, and other IT professionals.
Candidates should have a solid understanding of various operating systems, including Windows, macOS, and Linux, as well as familiarity with common software applications and tools used in business environments. Experience with network infrastructure, including routers, switches, and wireless access points, is highly desirable. Knowledge of cybersecurity best practices and experience implementing security measures to protect sensitive data and systems is also preferred.
We offer a supportive and collaborative work environment, opportunities for professional growth and development, and competitive compensation and benefits. If you are passionate about technology, enjoy solving complex technical problems, and are committed to providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Install, configure, and maintain computer hardware and software systems.
- Diagnose and resolve technical issues related to hardware, software, and network connectivity.
- Perform regular system maintenance tasks, including updates, backups, and security checks.
- Provide technical support and assistance to users, responding promptly to requests and inquiries.
- Maintain accurate records of maintenance activities, repairs, and installations.
- Manage inventory of computer equipment and supplies, ordering replacements as necessary.
- Collaborate with IT team members to implement new technologies and improve existing systems.
Requirements
Text copied to clipboard!- Proven experience as a Computer Technician or similar role.
- Strong knowledge of computer hardware, software, and network troubleshooting.
- Familiarity with various operating systems, including Windows, macOS, and Linux.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., CompTIA A+, Network+) are preferred.
Potential interview questions
Text copied to clipboard!- Can you describe your experience troubleshooting hardware and software issues?
- How do you prioritize tasks when multiple technical issues arise simultaneously?
- What steps do you take to ensure the security of computer systems and networks?
- Can you provide an example of a challenging technical issue you resolved successfully?
- How do you stay updated with the latest technology trends and developments?
