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Title

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Community Outreach Program Manager

Description

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We are looking for a dedicated and dynamic Community Outreach Program Manager to join our team. The ideal candidate will be responsible for developing, implementing, and managing community outreach programs that align with our organization's mission and goals. This role requires a strategic thinker with excellent communication skills, a passion for community engagement, and the ability to build and maintain strong relationships with diverse stakeholders. The Community Outreach Program Manager will work closely with internal teams, community leaders, and partner organizations to identify community needs, develop outreach strategies, and measure the impact of our programs. Key responsibilities include planning and executing outreach events, managing program budgets, and ensuring compliance with relevant regulations and policies. The successful candidate will have a proven track record in program management, community engagement, and stakeholder relations. They will also possess strong organizational skills, the ability to work independently and as part of a team, and a commitment to promoting social equity and inclusion. This is an exciting opportunity for a motivated individual to make a meaningful impact in the community and contribute to the growth and success of our organization.

Responsibilities

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  • Develop and implement community outreach programs that align with organizational goals.
  • Plan and execute outreach events and activities.
  • Build and maintain relationships with community leaders, organizations, and stakeholders.
  • Identify community needs and develop strategies to address them.
  • Manage program budgets and ensure financial accountability.
  • Monitor and evaluate the impact of outreach programs.
  • Prepare and present reports on program outcomes and effectiveness.
  • Ensure compliance with relevant regulations and policies.
  • Collaborate with internal teams to integrate outreach efforts with other organizational initiatives.
  • Develop and distribute outreach materials and communications.
  • Coordinate volunteer and staff involvement in outreach activities.
  • Provide training and support to outreach staff and volunteers.
  • Represent the organization at community meetings and events.
  • Advocate for community needs and interests within the organization.
  • Develop and maintain a database of community contacts and resources.
  • Respond to inquiries and requests for information from the community.
  • Stay informed about trends and best practices in community outreach.
  • Participate in professional development opportunities to enhance skills and knowledge.
  • Foster a culture of inclusivity and respect within outreach programs.
  • Support fundraising and grant writing efforts related to outreach programs.

Requirements

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  • Bachelor's degree in social work, public relations, communications, or a related field.
  • Minimum of 3-5 years of experience in community outreach or program management.
  • Strong understanding of community engagement principles and practices.
  • Excellent communication and interpersonal skills.
  • Proven ability to build and maintain relationships with diverse stakeholders.
  • Strong organizational and project management skills.
  • Ability to work independently and as part of a team.
  • Experience managing budgets and financial reporting.
  • Proficiency in Microsoft Office and other relevant software.
  • Ability to work flexible hours, including evenings and weekends.
  • Valid driver's license and reliable transportation.
  • Commitment to promoting social equity and inclusion.
  • Experience in data collection and program evaluation.
  • Strong problem-solving and decision-making skills.
  • Ability to handle multiple tasks and meet deadlines.
  • Experience in volunteer management and coordination.
  • Knowledge of local community resources and organizations.
  • Ability to represent the organization professionally in public settings.
  • Strong writing and presentation skills.
  • Experience in grant writing and fundraising is a plus.

Potential interview questions

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  • Can you describe your experience with community outreach and program management?
  • How do you identify and address community needs?
  • Can you provide an example of a successful outreach program you managed?
  • How do you build and maintain relationships with community stakeholders?
  • What strategies do you use to engage diverse communities?
  • How do you measure the impact of your outreach programs?
  • Can you describe a time when you had to manage a challenging situation in a community setting?
  • How do you ensure compliance with relevant regulations and policies in your programs?
  • What experience do you have with budget management and financial reporting?
  • How do you handle multiple tasks and prioritize your work?