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Title

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Community Outreach Manager

Description

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We are looking for a passionate and experienced Community Outreach Manager to lead our efforts in building strong relationships with local communities, stakeholders, and partner organizations. This role is essential in promoting our mission, increasing public awareness, and fostering meaningful engagement with diverse populations. The ideal candidate will have a strong background in community relations, excellent communication skills, and a deep understanding of social impact strategies. As a Community Outreach Manager, you will be responsible for developing and implementing outreach programs that align with our organizational goals. You will work closely with internal teams, community leaders, and external partners to identify opportunities for collaboration and to ensure our initiatives are inclusive and impactful. Your ability to listen, empathize, and respond to community needs will be critical in building trust and long-term partnerships. Key responsibilities include organizing community events, managing volunteer programs, conducting outreach campaigns, and representing the organization at public forums. You will also be tasked with tracking engagement metrics, preparing reports, and providing strategic recommendations to improve outreach effectiveness. A successful candidate will be proactive, organized, and capable of managing multiple projects simultaneously. This position requires a high level of cultural competency, adaptability, and a genuine commitment to community development. If you are driven by purpose and enjoy working in a dynamic, people-centered environment, we encourage you to apply and help us make a lasting impact.

Responsibilities

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  • Develop and implement community outreach strategies.
  • Organize and attend community events and meetings.
  • Build and maintain relationships with community leaders and organizations.
  • Coordinate volunteer and engagement programs.
  • Represent the organization at public forums and events.
  • Track and report on outreach activities and outcomes.
  • Collaborate with internal teams to align outreach with organizational goals.
  • Create outreach materials and communication plans.
  • Identify and pursue partnership opportunities.
  • Respond to community inquiries and feedback.
  • Manage outreach budgets and resources.
  • Ensure outreach efforts are inclusive and culturally sensitive.

Requirements

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  • Bachelor’s degree in communications, public relations, or related field.
  • 3+ years of experience in community outreach or engagement.
  • Strong interpersonal and communication skills.
  • Experience working with diverse communities.
  • Ability to manage multiple projects and deadlines.
  • Proficiency in Microsoft Office and outreach tools.
  • Strong organizational and planning abilities.
  • Ability to work evenings and weekends as needed.
  • Experience in event planning and volunteer coordination.
  • Knowledge of local community issues and stakeholders.
  • Ability to work independently and in a team.
  • Commitment to the organization’s mission and values.

Potential interview questions

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  • What experience do you have in community outreach or engagement?
  • How do you build trust with diverse community groups?
  • Describe a successful outreach campaign you led.
  • How do you handle feedback or criticism from the community?
  • What strategies do you use to engage hard-to-reach populations?
  • How do you measure the success of outreach initiatives?
  • Are you comfortable working evenings or weekends for events?
  • What tools or platforms have you used for outreach communication?
  • How do you prioritize multiple outreach projects?
  • What motivates you to work in community development?