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Title

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Community Engagement Manager

Description

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We are looking for a dynamic and passionate Community Engagement Manager to join our team. The ideal candidate will be responsible for developing and implementing strategies to engage with our community, build relationships, and foster a sense of belonging. This role requires a creative thinker with excellent communication skills and a deep understanding of community dynamics. The Community Engagement Manager will work closely with various stakeholders, including community members, local organizations, and internal teams, to create and execute programs that address community needs and promote our mission. The successful candidate will have a proven track record of managing community projects, organizing events, and leveraging social media and other communication channels to enhance community engagement. This role is critical in ensuring that our organization remains connected to the community we serve and responsive to its needs. If you are a proactive, empathetic, and strategic individual with a passion for community building, we would love to hear from you.

Responsibilities

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  • Develop and implement community engagement strategies.
  • Build and maintain relationships with community members and local organizations.
  • Organize and coordinate community events and activities.
  • Manage social media and other communication channels to engage with the community.
  • Collaborate with internal teams to align community engagement efforts with organizational goals.
  • Monitor and evaluate the effectiveness of community engagement initiatives.
  • Prepare and present reports on community engagement activities and outcomes.
  • Identify and address community needs and concerns.
  • Develop and manage community outreach programs.
  • Facilitate community meetings and focus groups.
  • Create and distribute promotional materials for community events.
  • Provide support and resources to community members.
  • Advocate for the community within the organization.
  • Develop partnerships with local businesses and organizations.
  • Coordinate volunteer activities and manage volunteer relationships.
  • Ensure compliance with relevant regulations and policies.
  • Manage community engagement budget and resources.
  • Stay informed about community trends and best practices.
  • Represent the organization at community events and meetings.
  • Foster a positive and inclusive community environment.

Requirements

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  • Bachelor's degree in social work, communications, or a related field.
  • Minimum of 3 years of experience in community engagement or a related role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and project management skills.
  • Ability to work independently and as part of a team.
  • Proficiency in social media and other communication tools.
  • Experience in event planning and coordination.
  • Knowledge of community resources and services.
  • Ability to build and maintain relationships with diverse stakeholders.
  • Strong problem-solving and critical thinking skills.
  • Empathy and a genuine passion for community building.
  • Ability to manage multiple projects and priorities.
  • Experience in data collection and analysis.
  • Strong presentation and public speaking skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Experience in budget management.
  • Knowledge of relevant regulations and policies.
  • Ability to travel within the community as needed.
  • Commitment to the mission and values of the organization.

Potential interview questions

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  • Can you describe your experience with community engagement?
  • How do you build and maintain relationships with community members?
  • What strategies have you used to engage with diverse communities?
  • Can you provide an example of a successful community event you organized?
  • How do you handle conflicts or challenges within the community?
  • What tools and platforms do you use for community outreach?
  • How do you measure the success of community engagement initiatives?
  • Can you describe a time when you had to advocate for the community within an organization?
  • How do you stay informed about community needs and trends?
  • What is your approach to managing volunteers?
  • How do you ensure inclusivity in your community engagement efforts?
  • Can you describe your experience with social media management?
  • How do you prioritize multiple community projects?
  • What is your experience with budget management?
  • How do you collaborate with internal teams to align community engagement efforts?
  • Can you provide an example of a partnership you developed with a local organization?
  • How do you handle feedback from the community?
  • What is your experience with data collection and analysis?
  • How do you ensure compliance with relevant regulations and policies?
  • What motivates you to work in community engagement?