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Title
Text copied to clipboard!Cocktail Server
Description
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We are looking for a dedicated and personable Cocktail Server to join our team in delivering exceptional service to our guests. As a Cocktail Server, you will be responsible for taking drink orders, serving beverages, and ensuring that guests have a memorable experience. This role requires excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. You will be the face of our establishment, ensuring that every guest feels welcomed and valued. Your primary goal will be to provide outstanding service while maintaining a professional and courteous attitude.
In this role, you will greet guests warmly, take accurate drink orders, and deliver beverages promptly. You will also be responsible for maintaining cleanliness in your work area, handling payments, and addressing any guest concerns or special requests. A strong knowledge of cocktails, wines, and other beverages is essential, as you may need to make recommendations based on guest preferences.
The ideal candidate will have prior experience in a similar role, a passion for hospitality, and the ability to multitask effectively. You should be comfortable working on your feet for extended periods and possess a strong attention to detail. Additionally, you must adhere to all safety and hygiene standards, ensuring a clean and safe environment for both guests and staff.
If you are enthusiastic about providing top-notch service and enjoy working in a dynamic and social environment, we encourage you to apply. Join our team and be part of creating unforgettable experiences for our guests.
Responsibilities
Text copied to clipboard!- Greet guests and take drink orders promptly.
- Serve beverages accurately and efficiently.
- Provide recommendations on cocktails and other beverages.
- Maintain cleanliness and organization in the work area.
- Handle guest payments and process transactions.
- Address guest concerns and special requests professionally.
- Ensure compliance with safety and hygiene standards.
- Collaborate with team members to ensure smooth operations.
Requirements
Text copied to clipboard!- Previous experience as a Cocktail Server or in a similar role.
- Strong knowledge of cocktails, wines, and other beverages.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Ability to stand and walk for extended periods.
- Friendly and professional demeanor.
- Flexibility to work evenings, weekends, and holidays.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in serving cocktails or beverages?
- How do you handle a difficult or dissatisfied guest?
- What steps do you take to ensure accuracy in drink orders?
- Are you familiar with any specific cocktail recipes or beverage pairings?
- How do you prioritize tasks during busy service hours?
- What do you think is the key to providing excellent customer service?
- Are you comfortable working in a fast-paced and social environment?
- Do you have any certifications related to food and beverage service?