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Title
Text copied to clipboard!Clinical Care Coordinator
Description
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We are looking for a dedicated and compassionate Clinical Care Coordinator to join our healthcare team. The ideal candidate will be responsible for coordinating and managing patient care activities, ensuring that patients receive the highest quality of care. This role involves working closely with healthcare providers, patients, and their families to develop and implement care plans, monitor patient progress, and facilitate communication among all parties involved. The Clinical Care Coordinator will also be responsible for maintaining accurate patient records, scheduling appointments, and providing education and support to patients and their families. The successful candidate will have excellent organizational and communication skills, a strong understanding of clinical practices and procedures, and the ability to work effectively in a fast-paced environment. This position requires a high level of empathy, attention to detail, and the ability to handle sensitive information with discretion. If you are passionate about patient care and have the skills and experience necessary to excel in this role, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Coordinate and manage patient care activities.
- Develop and implement individualized care plans.
- Monitor patient progress and adjust care plans as needed.
- Facilitate communication between healthcare providers, patients, and families.
- Maintain accurate and up-to-date patient records.
- Schedule and coordinate patient appointments.
- Provide education and support to patients and their families.
- Ensure compliance with healthcare regulations and standards.
- Collaborate with multidisciplinary teams to optimize patient care.
- Assist with discharge planning and follow-up care.
- Conduct patient assessments and document findings.
- Manage patient referrals and authorizations.
- Participate in quality improvement initiatives.
- Handle patient inquiries and resolve issues promptly.
- Maintain confidentiality of patient information.
Requirements
Text copied to clipboard!- Bachelor's degree in Nursing, Healthcare Administration, or related field.
- Current RN license preferred.
- Minimum of 3 years of clinical experience.
- Strong understanding of clinical practices and procedures.
- Excellent organizational and communication skills.
- Ability to work effectively in a fast-paced environment.
- High level of empathy and compassion.
- Proficiency in electronic health records (EHR) systems.
- Strong problem-solving and critical thinking skills.
- Ability to handle sensitive information with discretion.
- Experience with patient education and support.
- Knowledge of healthcare regulations and standards.
- Ability to work collaboratively with multidisciplinary teams.
- Strong attention to detail.
- Flexibility to work various shifts, including weekends and holidays.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with coordinating patient care?
- How do you handle stressful situations in a clinical setting?
- What strategies do you use to ensure effective communication among healthcare providers, patients, and families?
- Can you provide an example of a time when you had to adjust a patient's care plan?
- How do you stay up-to-date with healthcare regulations and standards?
- Describe a situation where you had to handle a difficult patient or family member.
- What experience do you have with electronic health records (EHR) systems?
- How do you prioritize tasks in a fast-paced environment?
- Can you discuss a quality improvement initiative you were involved in?
- What steps do you take to maintain patient confidentiality?