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Title

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Clerical Assistant

Description

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We are looking for a dedicated and detail-oriented Clerical Assistant to join our team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. This role involves a variety of tasks including answering phones, data entry, filing, and managing correspondence. The Clerical Assistant will work closely with various departments to ensure that all administrative tasks are completed accurately and in a timely manner. The successful candidate will have excellent organizational skills, a keen eye for detail, and the ability to multitask effectively. They should also possess strong communication skills and be able to work independently as well as part of a team. This position requires a high level of discretion and the ability to handle sensitive information with confidentiality. The Clerical Assistant will play a crucial role in maintaining the smooth operation of our office and supporting the overall goals of the organization. If you are a proactive individual with a passion for administrative work and a commitment to excellence, we encourage you to apply.

Responsibilities

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  • Answer and direct phone calls
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes
  • Write and distribute email, correspondence memos, letters, faxes, and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Act as the point of contact for internal and external clients
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements

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  • Proven experience as a Clerical Assistant or in a similar role
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
  • Ability to handle sensitive information with confidentiality
  • Strong interpersonal skills
  • Ability to work independently and as part of a team

Potential interview questions

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  • Can you describe your previous experience in a clerical or administrative role?
  • How do you prioritize your tasks when you have multiple deadlines?
  • Can you provide an example of a time when you had to handle a difficult situation at work?
  • How do you ensure accuracy in your work?
  • What software programs are you proficient in?
  • How do you handle confidential information?
  • Can you describe a time when you had to work as part of a team to complete a project?
  • How do you stay organized in a busy work environment?
  • What do you think are the most important skills for a Clerical Assistant?
  • How do you handle interruptions and unexpected tasks during your workday?