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Title
Text copied to clipboard!Chiropractic Office Manager
Description
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We are looking for a highly organized and efficient Chiropractic Office Manager to oversee the daily operations of our chiropractic office. The ideal candidate will be responsible for managing staff, ensuring excellent patient care, and maintaining a smooth workflow. This role requires a blend of administrative skills, customer service expertise, and a deep understanding of healthcare management. The Chiropractic Office Manager will be the backbone of our practice, ensuring that all administrative tasks are completed accurately and on time. You will be responsible for scheduling appointments, managing patient records, handling billing and insurance claims, and ensuring compliance with healthcare regulations. Additionally, you will oversee the hiring and training of new staff, manage office budgets, and implement policies and procedures to improve efficiency. The successful candidate will have excellent communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment. You will work closely with chiropractors, medical assistants, and other healthcare professionals to provide the best possible care for our patients. If you are a proactive problem-solver with a passion for healthcare, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Manage daily operations of the chiropractic office.
- Supervise and train office staff.
- Schedule patient appointments and manage the calendar.
- Handle patient inquiries and complaints.
- Maintain patient records and ensure confidentiality.
- Process billing and insurance claims.
- Ensure compliance with healthcare regulations.
- Manage office budgets and financial records.
- Order and maintain office supplies.
- Implement and update office policies and procedures.
- Coordinate with chiropractors and other healthcare professionals.
- Oversee marketing and patient outreach efforts.
- Ensure a clean and organized office environment.
- Conduct regular staff meetings.
- Monitor and improve patient satisfaction.
- Handle payroll and employee benefits.
- Manage electronic health records (EHR) systems.
- Ensure proper maintenance of office equipment.
- Develop and implement staff schedules.
- Address any operational issues promptly.
Requirements
Text copied to clipboard!- Bachelor's degree in healthcare administration or related field.
- Minimum of 3 years of experience in a medical office management role.
- Strong understanding of healthcare regulations and compliance.
- Excellent organizational and multitasking skills.
- Proficient in medical billing and coding.
- Experience with electronic health records (EHR) systems.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality.
- Proficient in Microsoft Office Suite.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment.
- Detail-oriented and highly organized.
- Customer service-oriented.
- Ability to manage budgets and financial records.
- Experience in hiring and training staff.
- Knowledge of chiropractic care is a plus.
- Ability to implement and improve office procedures.
- Strong time management skills.
- Ability to handle multiple tasks simultaneously.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing a medical office?
- How do you handle patient complaints and ensure patient satisfaction?
- What strategies do you use to manage and motivate your team?
- How do you ensure compliance with healthcare regulations?
- Can you provide an example of how you improved office efficiency?
- How do you handle billing and insurance claims?
- What experience do you have with electronic health records (EHR) systems?
- How do you manage office budgets and financial records?
- Can you describe a time when you had to handle a difficult situation in the office?
- What steps do you take to ensure a clean and organized office environment?
