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Title

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Child Life Program Manager

Description

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We are looking for a compassionate and experienced Child Life Program Manager to lead and manage our child life services within a healthcare environment. The ideal candidate will be responsible for developing, implementing, and evaluating programs designed to support the emotional, developmental, and psychosocial needs of children and their families during healthcare experiences. You will collaborate closely with healthcare professionals, families, and community organizations to ensure comprehensive and effective child life services. As a Child Life Program Manager, you will oversee a dedicated team of child life specialists, volunteers, and support staff, providing guidance, mentorship, and professional development opportunities. You will be responsible for ensuring that all child life activities adhere to established standards and best practices, maintaining compliance with regulatory requirements and hospital policies. Your role will involve strategic planning and program development, including identifying opportunities for improvement, innovation, and expansion of services. You will manage budgets, allocate resources effectively, and ensure the sustainability and growth of the child life program. Additionally, you will advocate for the importance of child life services within the healthcare organization and the broader community, raising awareness and support for the program. The successful candidate will possess strong leadership and communication skills, with the ability to build positive relationships with diverse stakeholders. You will demonstrate a deep understanding of child development, family dynamics, and the unique challenges faced by children in healthcare settings. Your expertise will enable you to provide insightful guidance and support to your team, ensuring high-quality, compassionate care for children and families. You will also be responsible for evaluating program effectiveness through data collection, analysis, and reporting. You will use this information to continuously improve services, demonstrate program impact, and secure ongoing support and funding. Your commitment to evidence-based practice and continuous improvement will be essential in maintaining the highest standards of care. In addition to your managerial responsibilities, you will occasionally participate directly in child life interventions, providing hands-on support and guidance to children and families during particularly challenging situations. Your empathy, patience, and creativity will help children cope effectively with medical procedures, hospitalization, and illness. We seek a candidate who is passionate about making a meaningful difference in the lives of children and families. Your dedication, professionalism, and leadership will be instrumental in creating a supportive, nurturing environment where children can thrive despite medical challenges. Join our team and help us continue to provide exceptional child life services that positively impact the lives of countless children and families.

Responsibilities

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  • Develop, implement, and evaluate child life programs and services.
  • Supervise and mentor child life specialists, volunteers, and support staff.
  • Collaborate with healthcare professionals and community organizations to enhance child life services.
  • Manage program budgets, resources, and strategic planning initiatives.
  • Ensure compliance with regulatory standards and hospital policies.
  • Advocate for child life services within the healthcare organization and community.
  • Evaluate program effectiveness through data collection, analysis, and reporting.
  • Provide direct child life interventions and support as needed.

Requirements

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  • Bachelor's degree in Child Life, Child Development, Psychology, or related field; Master's degree preferred.
  • Certified Child Life Specialist (CCLS) credential required.
  • Minimum of 5 years of experience in child life services, with at least 2 years in a supervisory or managerial role.
  • Strong knowledge of child development, family dynamics, and psychosocial care in healthcare settings.
  • Excellent leadership, communication, and interpersonal skills.
  • Experience in program development, budgeting, and strategic planning.
  • Ability to collaborate effectively with multidisciplinary teams and community partners.
  • Proficiency in data analysis, reporting, and evidence-based practice.

Potential interview questions

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  • Can you describe your experience managing child life programs in healthcare settings?
  • How do you approach mentoring and developing your team members?
  • What strategies do you use to advocate for child life services within a healthcare organization?
  • Can you provide an example of a successful program or initiative you developed and implemented?
  • How do you measure and evaluate the effectiveness of child life services?