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Title

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Child Advocacy Center Administrative Position

Description

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We are looking for a dedicated and detail-oriented individual to join our team as an Administrative Assistant at our Child Advocacy Center. This role is crucial in ensuring the smooth operation of our center, which provides essential services to children and families in need. The ideal candidate will be responsible for a variety of administrative tasks, including managing schedules, handling correspondence, and maintaining records. You will work closely with our team of professionals, including social workers, therapists, and legal advisors, to support their efforts in advocating for the well-being of children. Your role will also involve interacting with clients, coordinating meetings, and assisting with the preparation of reports and presentations. The successful candidate will have excellent organizational skills, a compassionate demeanor, and the ability to handle sensitive information with the utmost confidentiality. This position offers an opportunity to make a meaningful impact in the lives of children and families while working in a supportive and collaborative environment. If you are passionate about child advocacy and possess the necessary administrative skills, we encourage you to apply.

Responsibilities

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  • Manage and maintain schedules for staff and clients.
  • Handle incoming and outgoing correspondence, including emails and phone calls.
  • Maintain accurate and up-to-date records and files.
  • Coordinate meetings, appointments, and events.
  • Assist in the preparation of reports, presentations, and other documents.
  • Provide administrative support to social workers, therapists, and legal advisors.
  • Greet and assist clients and visitors in a professional and compassionate manner.
  • Ensure the confidentiality and security of sensitive information.
  • Order and maintain office supplies and equipment.
  • Assist with data entry and database management.
  • Prepare and distribute meeting agendas and minutes.
  • Support fundraising and community outreach efforts.
  • Handle billing and invoicing tasks.
  • Coordinate travel arrangements for staff.
  • Assist with the development and implementation of office policies and procedures.

Requirements

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  • High school diploma or equivalent; associate's or bachelor's degree preferred.
  • Previous administrative experience, preferably in a nonprofit or social services setting.
  • Excellent organizational and time-management skills.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to handle sensitive and confidential information with discretion.
  • Compassionate and empathetic demeanor.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Experience with database management and data entry.
  • Familiarity with office equipment and technology.
  • Strong problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Knowledge of child advocacy and social services is a plus.
  • Commitment to the mission and values of the Child Advocacy Center.

Potential interview questions

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  • Can you describe your previous experience in an administrative role?
  • How do you handle sensitive and confidential information?
  • What strategies do you use to manage and prioritize multiple tasks?
  • Can you provide an example of a time when you had to coordinate a complex schedule?
  • How do you ensure accuracy and attention to detail in your work?
  • What experience do you have with database management and data entry?
  • How do you handle stressful situations or high-pressure environments?
  • Can you describe a time when you had to work as part of a team to achieve a goal?
  • What do you know about child advocacy and the services provided by a Child Advocacy Center?
  • Why are you interested in working for our organization?