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Title
Text copied to clipboard!Channel Account Manager
Description
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We are looking for a dynamic and results-driven Channel Account Manager to join our team. In this role, you will be responsible for managing and growing relationships with our channel partners to drive sales and revenue. You will work closely with partners to understand their needs, provide them with the necessary resources, and ensure they are aligned with our company's goals and objectives. The ideal candidate will have a strong background in sales and account management, excellent communication skills, and a deep understanding of the channel sales model. You will be expected to develop and execute strategic plans to achieve sales targets, provide training and support to partners, and collaborate with internal teams to ensure partner success. This role requires a proactive and strategic thinker who can identify opportunities for growth and work effectively in a fast-paced environment. If you are passionate about building strong relationships and driving business success through channel partnerships, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Develop and execute strategic plans to achieve sales targets.
- Manage and grow relationships with channel partners.
- Provide training and support to partners.
- Collaborate with internal teams to ensure partner success.
- Identify opportunities for growth within the channel.
- Monitor and analyze partner performance and provide feedback.
- Ensure partners are aligned with company goals and objectives.
- Develop and maintain a deep understanding of the channel sales model.
- Prepare and deliver presentations to partners and internal stakeholders.
- Negotiate contracts and agreements with partners.
- Provide regular updates and reports on partner performance.
- Assist partners with marketing and promotional activities.
- Resolve any issues or conflicts that arise with partners.
- Stay up-to-date with industry trends and best practices.
- Attend industry events and conferences to network and build relationships.
- Work closely with the sales team to ensure alignment and collaboration.
- Develop and implement partner incentive programs.
- Manage partner onboarding and training processes.
- Ensure compliance with company policies and procedures.
- Provide exceptional customer service to partners.
Requirements
Text copied to clipboard!- Bachelor's degree in Business, Marketing, or a related field.
- 5+ years of experience in sales or account management.
- Proven track record of managing and growing channel partnerships.
- Excellent communication and interpersonal skills.
- Strong understanding of the channel sales model.
- Ability to develop and execute strategic plans.
- Proactive and results-driven mindset.
- Strong negotiation and contract management skills.
- Ability to work effectively in a fast-paced environment.
- Excellent problem-solving and analytical skills.
- Ability to travel as needed.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong presentation and public speaking skills.
- Ability to build and maintain strong relationships.
- Experience with partner onboarding and training.
- Knowledge of industry trends and best practices.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to handle multiple tasks and priorities.
- Exceptional customer service skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing channel partnerships?
- How do you develop and execute strategic plans to achieve sales targets?
- What strategies do you use to provide training and support to partners?
- How do you handle conflicts or issues that arise with partners?
- Can you provide an example of a successful channel partnership you managed?
- How do you stay up-to-date with industry trends and best practices?
- What CRM software are you proficient in?
- How do you ensure alignment and collaboration with internal teams?
- Can you describe a time when you had to negotiate a contract with a partner?
- How do you monitor and analyze partner performance?
- What steps do you take to onboard and train new partners?
- How do you identify opportunities for growth within the channel?
- Can you describe your experience with partner incentive programs?
- How do you handle multiple tasks and priorities in a fast-paced environment?
- What strategies do you use to build and maintain strong relationships?
- How do you ensure compliance with company policies and procedures?
- Can you provide an example of a time when you provided exceptional customer service to a partner?
- How do you prepare and deliver presentations to partners and internal stakeholders?
- What steps do you take to assist partners with marketing and promotional activities?
- How do you ensure partners are aligned with company goals and objectives?