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Title
Text copied to clipboard!Cafeteria Assistant
Description
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We are looking for a dedicated and enthusiastic Cafeteria Assistant to join our team. The ideal candidate will be responsible for assisting in the daily operations of the cafeteria, ensuring that all food service activities are carried out efficiently and to the highest standards. This role involves a variety of tasks including food preparation, serving, cleaning, and customer service. The Cafeteria Assistant will work closely with other staff members to provide a pleasant dining experience for all customers. The successful candidate will have a strong work ethic, excellent communication skills, and the ability to work in a fast-paced environment. Responsibilities include preparing and serving food, maintaining cleanliness and hygiene standards, handling cash transactions, and assisting with inventory management. The role requires a high level of attention to detail and the ability to follow instructions accurately. Previous experience in a similar role is preferred but not essential as training will be provided. The Cafeteria Assistant must be able to work flexible hours, including early mornings, evenings, weekends, and holidays. This is a fantastic opportunity for someone looking to start or further their career in the food and beverage industry.
Responsibilities
Text copied to clipboard!- Assist in food preparation and cooking.
- Serve food and beverages to customers.
- Maintain cleanliness and hygiene standards in the cafeteria.
- Handle cash transactions and operate the cash register.
- Assist with inventory management and stock replenishment.
- Ensure all food items are stored properly.
- Clean and sanitize work areas, equipment, and utensils.
- Follow all health and safety regulations.
- Assist in setting up and closing down the cafeteria.
- Provide excellent customer service.
- Assist with menu planning and food presentation.
- Monitor food quality and report any issues.
- Assist in training new staff members.
- Handle customer complaints and feedback professionally.
- Ensure all food service areas are well-organized.
- Assist with special events and catering services.
- Work collaboratively with other team members.
- Follow instructions from supervisors and managers.
- Participate in staff meetings and training sessions.
- Perform other duties as assigned.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role is preferred.
- Basic knowledge of food safety and hygiene practices.
- Ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Ability to follow instructions accurately.
- Good organizational and time management skills.
- Ability to work flexible hours, including weekends and holidays.
- Physical stamina to stand for long periods and lift heavy items.
- Customer service-oriented attitude.
- Ability to work well in a team.
- Basic math skills for handling cash transactions.
- Positive and enthusiastic attitude.
- Willingness to learn and adapt.
- Reliable and punctual.
- Ability to handle stressful situations calmly.
- Basic computer skills are a plus.
- Knowledge of food preparation techniques.
- Ability to maintain confidentiality.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a similar role?
- How do you handle stressful situations in a fast-paced environment?
- What do you know about food safety and hygiene practices?
- How would you handle a customer complaint?
- Can you describe a time when you worked as part of a team?
- How do you ensure accuracy when following instructions?
- What steps do you take to maintain cleanliness and hygiene?
- How do you prioritize tasks during busy periods?
- Are you comfortable working flexible hours, including weekends and holidays?
- What motivates you to work in the food and beverage industry?
- How do you handle cash transactions and ensure accuracy?
- Can you describe a time when you provided excellent customer service?
- How do you stay organized and manage your time effectively?
- What do you enjoy most about working in a cafeteria setting?
- How do you ensure food quality and presentation standards are met?
- Can you describe a time when you went above and beyond for a customer?
- How do you handle feedback and criticism from supervisors?
- What steps do you take to ensure food items are stored properly?
- How do you stay motivated during long shifts?
- What skills do you bring to this role that make you a good fit?