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Title
Text copied to clipboard!Cafe Server
Description
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We are looking for a friendly and efficient Cafe Server to join our team and provide outstanding service to our customers. As a Cafe Server, you will be the face of our establishment, ensuring that every guest has a pleasant and memorable experience. Your primary responsibilities will include taking orders, serving food and beverages, maintaining cleanliness, and assisting with various front-of-house tasks.
The ideal candidate will have a passion for customer service, a positive attitude, and the ability to work in a fast-paced environment. You should be comfortable interacting with a diverse range of customers and be able to handle multiple tasks simultaneously. Previous experience in a café, restaurant, or hospitality setting is preferred but not required, as we are willing to train the right individual.
In this role, you will greet customers warmly, take accurate food and drink orders, and deliver them promptly. You will also be responsible for handling payments, answering questions about the menu, and ensuring that the dining area remains clean and organized. Teamwork is essential, as you will work closely with kitchen staff, baristas, and other servers to ensure smooth operations.
We value employees who are punctual, reliable, and enthusiastic about creating a welcoming atmosphere. Flexibility in scheduling, including availability on weekends and holidays, is important. In return, we offer a supportive work environment, opportunities for growth, and competitive compensation.
If you enjoy working with people, have a strong work ethic, and take pride in delivering excellent service, we encourage you to apply for this exciting opportunity to become a part of our café team.
Responsibilities
Text copied to clipboard!- Greet customers and provide a welcoming atmosphere
- Take food and beverage orders accurately
- Serve food and drinks in a timely manner
- Maintain cleanliness of tables and dining area
- Handle customer payments and operate POS systems
- Answer questions about the menu and make recommendations
- Collaborate with kitchen and barista staff
- Ensure compliance with health and safety regulations
- Restock supplies and condiments as needed
- Assist with opening and closing duties
- Resolve customer complaints professionally
- Maintain a positive and professional demeanor
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in food service is a plus
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic math skills for handling payments
- Friendly and customer-focused attitude
- Ability to stand for long periods
- Flexibility to work various shifts, including weekends
- Team player with a strong work ethic
- Attention to detail and cleanliness
- Willingness to learn and take direction
- Reliable and punctual
Potential interview questions
Text copied to clipboard!- Do you have previous experience as a server or in customer service?
- Are you available to work weekends and holidays?
- How do you handle difficult or dissatisfied customers?
- Can you work in a fast-paced environment?
- Are you comfortable standing for long periods?
- What does excellent customer service mean to you?
- Do you have experience using a POS system?
- How do you prioritize tasks during busy hours?
- Are you able to work as part of a team?
- What interests you about working in a café?
