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Title
Text copied to clipboard!Billing Supervisor
Description
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We are looking for a dedicated and experienced Billing Supervisor to oversee and manage the billing department operations. The ideal candidate will have a strong background in finance and accounting, with a specific focus on billing processes. This role requires excellent leadership skills, attention to detail, and the ability to work under pressure. The Billing Supervisor will be responsible for ensuring accurate and timely billing, resolving any discrepancies, and implementing process improvements. They will also be responsible for training and mentoring billing staff, as well as collaborating with other departments to ensure seamless operations. The successful candidate will have a deep understanding of billing software and systems, as well as the ability to analyze data and generate reports. This is a critical role that requires a proactive approach and a commitment to maintaining high standards of accuracy and efficiency. If you are a motivated and detail-oriented professional with a passion for billing and finance, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the billing department.
- Ensure accurate and timely billing of services.
- Resolve billing discrepancies and disputes.
- Implement and maintain billing policies and procedures.
- Train and mentor billing staff.
- Collaborate with other departments to ensure seamless operations.
- Analyze billing data and generate reports.
- Monitor and improve billing processes.
- Ensure compliance with relevant regulations and standards.
- Manage billing software and systems.
- Handle escalated billing issues and customer complaints.
- Develop and implement process improvements.
- Maintain accurate records and documentation.
- Prepare and present billing reports to management.
- Assist with budget preparation and financial planning.
- Ensure high standards of accuracy and efficiency.
- Conduct regular audits of billing processes.
- Stay updated on industry trends and best practices.
- Support the finance team with other tasks as needed.
- Foster a positive and productive work environment.
Requirements
Text copied to clipboard!- Bachelor's degree in Finance, Accounting, or related field.
- Minimum of 5 years of experience in billing or finance.
- Proven experience in a supervisory or leadership role.
- Strong understanding of billing processes and systems.
- Excellent analytical and problem-solving skills.
- Proficiency in billing software and Microsoft Office Suite.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong organizational and time management skills.
- Ability to train and mentor staff.
- Knowledge of relevant regulations and standards.
- Experience with data analysis and report generation.
- Proactive and results-oriented approach.
- Ability to handle confidential information with integrity.
- Strong customer service skills.
- Ability to work independently and as part of a team.
- Commitment to continuous improvement.
- Strong leadership and decision-making skills.
- Ability to adapt to changing priorities and demands.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with billing processes and systems?
- How do you handle billing discrepancies and disputes?
- What strategies do you use to ensure accurate and timely billing?
- Can you provide an example of a process improvement you implemented?
- How do you train and mentor billing staff?
- How do you handle escalated billing issues and customer complaints?
- What experience do you have with billing software and data analysis?
- How do you ensure compliance with relevant regulations and standards?
- Can you describe a time when you had to work under pressure to meet a deadline?
- How do you stay updated on industry trends and best practices?
